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No incoming call notification on Lumia 925

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Thanks Meter 13
Posts: 33
Join Date: Aug 2009
Default No incoming call notification on Lumia 925

Hello. I recommended father Nokia Lumia 925 and now he's expriencing some weird bug. Sporadically when incoming call should trigger vibrations and ringtone the phone makes only clicking tone and that is all. No vibration, no ringtone. Only the display is signalizing incoming call. As you see, it is kind of problem when you have your phone in pocket. As for me I am android user so my knowledge of WP are limited.
Problem is persisting even after upgrade from WP8 to WP8.1. I tried setting ringtone from custom MP3 to some system sound with no result and now I wipe the phone. Still no luck.
Sorry for my english, hope you understand the problem and I am looking forward to your suggestions how to deal with the situation.
Thank you, Míra.
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Thanks Meter 2,699
Posts: 5,682
Join Date: Jan 2011
Location: Seattle
Sounds like a hardware problem, actually. Take it back to the store?
Win8/Windows RT projects:
List of desktop apps for hacked RT devices

WP8 projects:
Native Access WebServer and Libraries
WP8 Interop Unlocks
Storage Cleanup tool

WP7 projects:
XapHandler, Root Webserver, OEM Marketplace XAPs, Bookmarklets collection (Find On Page), Interop-unlock hacks.

Do not private message me with questions that should have been posted on the forum! Not only are you wasting your time - I'm not going to bother writing an answer to such a question for only one person - but I will probably block you from PMing me in the future as well.
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