[Q] Sony xperia e password forgotten
I have a Sony Experia E. My niece has entered a password accidentally and now it is locked. I tried to hard reset it but the combination 'volume down + power button' doesn't do anything. It just turns the phone on. Also, I tried to hard reset it using the pc companion but that doesn't seem to work either. It doesn't even recognize the phone. So, I can't access the pre-boot menu with none of the standard methods.
Is there maybe an alternative way to get around this problem? I would appreciate any help. Thanks in advance.