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[Q] PROBLEM : why msg not recieve when screen is off ? Viber+Line+Whatsapp

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By xperia_sp_2014, Senior Member on 27th August 2014, 10:55 AM
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hi my friends i have a very bad problem :'(
i have xperia sp , android 4.3 rooted

In recent months i see a big problem in my xperia sp and i have no idea why its happening !! i dont had this issue before and i dont know why now its like this !!!

WHEN MY SCREEN IS OFF , THE SOCIAL massaging APP like VIBER LINE WHATSAPP , NOT DELIVERED massages TO ME !! AND As soon as the , I TURN ON THE SCREEN ALL OF MSG RECIEVE ANY ONE SECOND !!!

infact the social app like viber line whatsapp is useless for me now :| because if i want to recieve msg i should keep my screen on in all of day :| :| :| ....
actually i dont know yet that this problem is from my apps (auto closing when screen is off ) or is about my wifi connection ( that its turning off automaticly when screen is off) .... but i can say that this problem is JUST for msg App ... i recieve all instagram or market notification without any problem ! but in msg app , i see this problem 90times in any 100times

do you know how can i fix this ??
1. my stamina mod is off
2. i test factory reset , full wipe and .... but its not fixed !!!
3. one of my friend said to me that its for low memory , he said the ram is near to full and close app automaticly , but its not tru because i install JUST viber , line and whatsapp after a factory reset and its hapened again
4. in wifi>advanced>keep wifi on is checked !!! problem not for this
5. i dont have any autoclosing app like Greenify


so , please give me a solution thanks
Last edited by xperia_sp_2014; 27th August 2014 at 12:14 PM.
 
 
27th August 2014, 11:13 AM |#2  
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Quote:
Originally Posted by xperia_sp_2014

hi my friends i have a very bad problem :'(
i have xperia sp , android 4.3 rooted

In recent months i see a big problem in my xperia sp and i have no idea why its happening !! i dont had this issue before and i dont know why now its like this !!!

WHEN MY SCREEN IS OFF , THE SOCIAL massaging APP like VIBER LINE WHATSAPP , NOT DELIVERED massages TO ME !! AND As soon as the , I TURN ON THE SCREEN ALL OF MSG RECIEVE ANY ONE SECOND !!!

infact the social app like viber line whatsapp is useless for me now :| because if i want to recieve msg i should keep my screen on in all of day :| :| :| ....
actually i dont know yet that this problem is from my apps (auto closing when screen is off ) or is about my wifi connection ( that its turning off automaticly when screen is off) .... but i can say that this problem is JUST for msg App ... i recieve all instagram or market notification without any problem ! but in msg app , i see this problem 90times in any 100times

do you know how can i fix this ??
1. my stamina mod is off
2. i test factory reset , full wipe and .... but its not fixed !!!
3. one of my friend said to me that its for low memory , he said the ram is near to full and close app automaticly , but its not tru because i install JUST viber , line and whatsapp after a factory reset and its hapened again


so , please give me a solution thanks

Do you have Greenify app pre installed?
27th August 2014, 12:03 PM |#3  
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Quote:
Originally Posted by kelumsd

Do you have Greenify app pre installed?

no
27th August 2014, 01:10 PM |#4  
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Stamina mode enabled?
See settings > Energy > Stamina
If so you have it then you have to add those apps in the whitelist

~~Regards
27th August 2014, 01:46 PM |#5  
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Looks like a GCM issue to me. I hope you havent disabled Play services? Try flashing a new firmware and see if gets fixed.
27th August 2014, 08:20 PM |#6  
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Quote:
Originally Posted by mrjraider

Stamina mode enabled?
See settings > Energy > Stamina
If so you have it then you have to add those apps in the whitelist

~~Regards

no its off

Quote:
Originally Posted by tj_droid

Looks like a GCM issue to me. I hope you havent disabled Play services? Try flashing a new firmware and see if gets fixed.

no i do anything to playstore ((((((((((((((((((( ... new frimware ? you mean this problem is for my ROM ?
28th August 2014, 12:19 PM |#7  
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Reflash Stock ROM and try Whatsapp only (or Line only or Viber only)

Perhaps one of these is causing issues?

~~Regards
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