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Data restore problem using Sony PC Companion

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30th May 2012, 12:51 PM   |  #1  
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I am using Sony xperia S without any major problem.
But facing little problem after reset to factory settings or firmware repaired by P C companion . I back up my contacts,messages, Bookmarks and Settings using P C Companion There was no error or problems during the backup process.
After updating firmware When I tried to restore my data. It always shows that 'data restore failed'.

PC Companion has stored a ".dbk" file on my PC. But PC companion failed to restore my data to my SXS. I used both Windows 7 and XP but failed to get back my data.
Sony also aware this problem see this link-
http://talk.sonymobile.com/thread/35170

If anyone also facing this problem please share your experiences in this thread.
25th June 2012, 01:02 PM   |  #2  
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That happened to me too...
I tried everything and there is no solution...can't find any help on internet...sony support is useless in this matter...they don't even know why this happens!
Hope some solution comes out soon cause I lost a lot of important stuff like meeting, SMS, contacts...

1st yellow tint...then yellow white, micro and ear sound issues, now this...thanks a lot Sony...you are really doing it right


PS - I'm using this app now for backing-up and restore:

http://www.elita-clan.com/downloads/...re_v010935.apk

It is very easy to use and it works fine on my XPS
Last edited by Colinn789; 25th June 2012 at 02:35 PM.
23rd April 2013, 12:22 AM   |  #3  
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Hey there!

I had the same problem (just wanted to retrieve my Contacts) and managed to get them. In the following I will explain how. This method probably works with backups from other mobiles made with Sony PC Companion too.


I got the same problem (also only fullbackupdata), after rooting my mobile and not thinking of the problem, that it might not be able to restore the contacts.


Here's what I found out: I couldn't find anything with Google, so I decided to just look at the data of the file. It starts with:
ANDROID BACKUP
1
1
none

I did some Googeling again and found out, that it is the same file like an ICs created adb backup.
I also found a project to retrieve Data from backups: ht tp s: //github.c om/nelenkov/android-backup-extractor


HOW YOU CAN RESTORE YOUR DATA:

Get your Fullbackupdata-Contactfile.
1. First go to your backupfile: (C:\Users\YourUserName\Documents\Sony\Sony PC Companion\SomeNameDependsOnLanguage\
2. Make a Copy of your backup-File (crtl+c, crtl+v)
3. We want to change the file extension, so make sure you see it. If you don't see a .dbk at the end of your file, go in the explorer window in the left upper corner on organise -> Folder and search options. Change to view and then deselect "Hide extensions for known File types"
ht tp://kb.winzip.com/kb_upload/image/folder_options2.png
4. Rename (F2) the file to backup.zip
5. Open the zip with 7zip or something similar.
6. Navigate to Applications\com.sonyericsson.android.contactsimpo rt and get the fullbackupdata file which is lying in this folder.
7. Put this file on your Desktop.
8.Download this jar-File: ht tp: //ge.t t/64TJmne/v/0?c
9. Put the .jarFile also on your desktop.
10. Doubleclick the .jar-File. After a few seconds a new file with the name "restore.tar" should show up (If not check if your fullbackupdata-File really has the name "fullbackupdata" and is on the desktop)
11. Open the .tarfile with 7Zip
12. Navigate to restore.tar\apps\com.sonyericsson.android.contacts import\f\
13. Copy full_backup_vcard.vcf to the Desktop.

If everything worked you're finished, you can open this .vcf File via Windows-contacts -> import or put it directly on your phone and import it there (open Contacts. Settingsbutton -> impot)

If you don't trust my .jar file, you can also download the github-project follow their orders and compile it yourself.


I hope this helped also other people. It took me quite a while, so I thought I should share my solution.

Greetings Johannski

Ps: Sorry for the spaces in the links, I'm not allowed to post any
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23rd April 2013, 07:39 AM   |  #4  
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..
Last edited by marciport; 23rd April 2013 at 08:50 AM.
1st May 2013, 06:20 AM   |  #5  
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re johnanski
Johannski
got to step 9
nothing after that??
any suggestions
thanks
31st May 2013, 04:20 PM   |  #6  
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not getting the .vcf file
Quote:
Originally Posted by Johannski

Hey there!

I had the same problem (just wanted to retrieve my Contacts) and managed to get them. In the following I will explain how. This method probably works with backups from other mobiles made with Sony PC Companion too.


I got the same problem (also only fullbackupdata), after rooting my mobile and not thinking of the problem, that it might not be able to restore the contacts.


Here's what I found out: I couldn't find anything with Google, so I decided to just look at the data of the file. It starts with:
ANDROID BACKUP
1
1
none

I did some Googeling again and found out, that it is the same file like an ICs created adb backup.
I also found a project to retrieve Data from backups: ht tp s: //github.c om/nelenkov/android-backup-extractor


HOW YOU CAN RESTORE YOUR DATA:

Get your Fullbackupdata-Contactfile.
1. First go to your backupfile: (C:\Users\YourUserName\Documents\Sony\Sony PC Companion\SomeNameDependsOnLanguage\
2. Make a Copy of your backup-File (crtl+c, crtl+v)
3. We want to change the file extension, so make sure you see it. If you don't see a .dbk at the end of your file, go in the explorer window in the left upper corner on organise -> Folder and search options. Change to view and then deselect "Hide extensions for known File types"
ht tp://kb.winzip.com/kb_upload/image/folder_options2.png
4. Rename (F2) the file to backup.zip
5. Open the zip with 7zip or something similar.
6. Navigate to Applications\com.sonyericsson.android.contactsimpo rt and get the fullbackupdata file which is lying in this folder.
7. Put this file on your Desktop.
8.Download this jar-File: ht tp: //ge.t t/64TJmne/v/0?c
9. Put the .jarFile also on your desktop.
10. Doubleclick the .jar-File. After a few seconds a new file with the name "restore.tar" should show up (If not check if your fullbackupdata-File really has the name "fullbackupdata" and is on the desktop)
11. Open the .tarfile with 7Zip
12. Navigate to restore.tar\apps\com.sonyericsson.android.contacts import\f\
13. Copy full_backup_vcard.vcf to the Desktop.

If everything worked you're finished, you can open this .vcf File via Windows-contacts -> import or put it directly on your phone and import it there (open Contacts. Settingsbutton -> impot)

If you don't trust my .jar file, you can also download the github-project follow their orders and compile it yourself.


I hope this helped also other people. It took me quite a while, so I thought I should share my solution.

Greetings Johannski

Ps: Sorry for the spaces in the links, I'm not allowed to post any

hey i followed the steps..bt at step 12 i'm not getting the .vcf file..instead i'm getting a "_manifest" file..help please..
26th June 2013, 11:30 AM   |  #7  
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Sorry my answer comes just now, I'm not checking this forum very often.

@jain.saheel:
Quote:
Originally Posted by jain.saheel

hey i followed the steps..bt at step 12 i'm not getting the .vcf file..instead i'm getting a "_manifest" file..help please..

Hm seems like you have an other phone configuration than me...
I tested it with Sony Xperia Go with android Version 4.0.4.
Try googeling in which directory your Contacts are stored, than open with my jar file this file and you should be good to go.
If you don't find anything, you can also write your model and I try to find a solution... best you email me, I'm not sure when I will get o this forum (send (at) johannesdeml.com)

@stricler:
Do you have Java istalled? Are both files in the same directory (my .jar-File and your fullbackupdata file (which also has this name))?

If you can't manage to do it, you could also send me your file if you want to ( send (at) johannesdeml.com).

My jar File should still work, got a lot of positive feedback here: talk.sonymobile .com/thread/51298?start=10&tstart=0
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3rd July 2013, 08:52 PM   |  #8  
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Thumbs up com.sonyericsson.android.socialphonebook folder
Quote:
Originally Posted by jain.saheel

hey i followed the steps..bt at step 12 i'm not getting the .vcf file..instead i'm getting a "_manifest" file..help please..

=================
I find android "Xperia go" 4.1.2 backup contacts in com.sonyericsson.android.socialphonebook folder , after restoreData.jar unzip and open full_backup_vcard.vcf with excel
Last edited by Atilas123; 22nd July 2013 at 06:37 PM.
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18th November 2013, 09:44 AM   |  #9  
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Quote:
Originally Posted by jain.saheel

hey i followed the steps..bt at step 12 i'm not getting the .vcf file..instead i'm getting a "_manifest" file..help please..

I had the same problem, here's the solution:
in step 6 instead of navigating to Applications\com.sonyericsson.android.contactsimpo rt you should go to Application\com.sonyericsson.android.socialphonebo ok and get the fullbackupdata file from there.
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6th April 2014, 12:30 PM   |  #10  
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I followed the steps. but on clicking on the jar app, my nokia suite opens up! :/

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