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[Q] Touch is not working, need to Factory reset my Xperia U

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Sahil.amanu
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Unhappy [Q] Touch is not working, need to Factory reset my Xperia U

last week my Xperia U's touch is completely and i need to give the phone to a servicing centre. problem is that there are many private photos of my family in the Internal storage of the mobile. i need to factory reset the phone so that no one can access the data. I have a USB cable but the device wont let me choose Removable disk when USB is connected to PC so Data Shredders wont support the pics to be destroyed. Please help me to solve the issue.
  • Xperia U is not rooted.it has the original ROM.
  • Xperia U is not S offed / Unlocked.
  • Touch is not at all working, but the display seems correct.
 
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Originally Posted by Sahil.amanu View Post
last week my Xperia U's touch is completely and i need to give the phone to a servicing centre. problem is that there are many private photos of my family in the Internal storage of the mobile. i need to factory reset the phone so that no one can access the data. I have a USB cable but the device wont let me choose Removable disk when USB is connected to PC so Data Shredders wont support the pics to be destroyed. Please help me to solve the issue.
  • Xperia U is not rooted.it has the original ROM.
  • Xperia U is not S offed / Unlocked.
  • Touch is not at all working, but the display seems correct.
Try using this method
  • flash a pre-rooted kernel
  • enter cwm and make a nandroid backup
  • then flash any compatible ftf file for Xperia u
  • then send it to repairs
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Sahil.amanu
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Originally Posted by declassified View Post
Try using this method
  • flash a pre-rooted kernel
  • enter cwm and make a nandroid backup
  • then flash any compatible ftf file for Xperia u
  • then send it to repairs
Cant it be factory resetted using Volume down {flashmode} + flashtool ?
 
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Cant it be factory resetted using Volume down {flashmode} + flashtool ?
Yes if you flash an ftf file but your data will be gone for good you see, and mainly your pictures unless they are saved on the internal storage
 
ChikeD
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Originally Posted by Sahil.amanu View Post
Cant it be factory resetted using Volume down {flashmode} + flashtool ?
Factory reset or flashing firmware does not erase data on internal storage, that you can do connecting to PC.
Use PC companion to backup everythingm then use PC Companion or SUS to repair/flash firmware from sony.
 
The_Ace
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You have to unlock bootloader and then flash a kernal with CWM
And then get into recovery and after that format all data by getting into mounts and storage
But unlocked bootloader voids warrenty..... Remember that
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AndroidNoob69
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I wont unlock bootloader if it was me as i would end up paying so you root with a locked bootloader then install cwm then do a nandroid backup then you flash stock and use a fomat the storage in system settings

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ChikeD
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Quote:
Originally Posted by The_Ace View Post
You have to unlock bootloader and then flash a kernal with CWM
And then get into recovery and after that format all data by getting into mounts and storage
But unlocked bootloader voids warrenty..... Remember that
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Originally Posted by AndroidNoob69 View Post
I wont unlock bootloader if it was me as i would end up paying so you root with a locked bootloader then install cwm then do a nandroid backup then you flash stock and use a fomat the storage in system settings

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LOL @ ya'all
He is going to sony service, obviousely he don't want to void his warranty, and his touch screen is dead so that voids any action that needs interacting with the UI.

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