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Defect or is everybodys Ultra like this?

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N10AP
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Default Defect or is everybodys Ultra like this?

As title.

Have a look at video.

Pressure marks on screen.

Second Z ultra thats doing this. First one I had right fun and games with a certain repairer.

Here it is. Do I live with it or send it back?

Thanks for your time ladies and gents.

https://www.youtube.com/watch?v=3eLoJhiefOo
 
LordManhattan
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Hmmm, it's an LCD panel, so it'll do that if you give it a hard press (like your PC monitor and TV), but that's not normal, no. The Ultra's panel is so-called "zero gap", which means that the glass and LCD panel are fused together making it one piece, and not two. That's how they've made it so thin. The glass is also very thin (Dragontrail), so that combination will have some consequences. BUT this doesn't look normal. You're not even tapping hard, so that looks like a defect. I get it too if I press hard, and I mean really hard.
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N10AP
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Hmmm, it's an LCD panel, so it'll do that if you give it a hard press (like your PC monitor and TV), but that's not normal, no. The Ultra's panel is so-called "zero gap", which means that the glass and LCD panel are fused together making it one piece, and not two. That's how they've made it so thin. The glass is also very thin (Dragontrail), so that combination will have some consequences. BUT this doesn't look normal. You're not even tapping hard, so that looks like a defect. I get it too if I press hard, and I mean really hard.
My first Ultra was like this but in a different place on the screen. But this one I only just got it out the box and it was doing it.

Getting a bit sick of it to be honest. I love the Z Ultra but I`m wondering if I`ll get a good one!
 
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My first Ultra was like this but in a different place on the screen. But this one I only just got it out the box and it was doing it.

Getting a bit sick of it to be honest. I love the Z Ultra but I`m wondering if I`ll get a good one!
Yeah, that's understandable. I would probably have swapped it again if it's something you notice under regular usage, or just go with a different device altogether.
 
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Yeah, that's understandable. I would probably have swapped it again if it's something you notice under regular usage, or just go with a different device altogether.
One more chance to get a good one. Real shame as the Ultra is a fantastic phone. If it wasn`t under warranty I would have stripped it and investigated for myself. Still, never mind.

Would like to hear from anyone else who has had a similar problem.
 
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One more chance to get a good one. Real shame as the Ultra is a fantastic phone. If it wasn`t under warranty I would have stripped it and investigated for myself. Still, never mind.

Would like to hear from anyone else who has had a similar problem.
I had a look at both of mine the other day, one does this on the left side of the screen if I press too hard, the other doesn't seem to do it at all. A symptom of too thin glass/ts/panel and too big?
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I had a look at both of mine the other day, one does this on the left side of the screen if I press too hard, the other doesn't seem to do it at all. A symptom of too thin glass/ts/panel and too big?
I think so. But it shouldn`t happen. But then again, the technology was cutting edge. Maybe the Z2 Ultra won`t have these problems.

I have OCD and it really bothers me. Too picky I know but would like it right. I haven`t lost hope with Sony products at all, just think that with something cutting edge there will be flaws...

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