Originally Posted by Ticklefish
I would personally just stick with Carphone Warehouse.
They have a legal obligation to provide you with a product that's 'Fit For Purpose'. If your phone doesn't charge, and it's still within a 'reasonable timespan' (i.e. the manufacturers warranty), then Carphone Warehouse have a legal duty to either repair or replace it. It is your 'Statutory Right'.
If either Carphone Warehouse or Sony can prove that the fault is caused by a modification that you made yourself, then they are not required to do anything about it. If they can not, then they are.
If you're having trouble, ask to speak to a manager. Be calm and civil (nothing makes a retail worker less keen to help you than a bad attitude) and just state your case. Quote the Trading Standards Act and the things I mentioned in inverted commas above ('like this') and don't be afraid to get the Citizens Advice Bureau involved.
If you read my earlier posts, you can see that Carphone Warehouse and Sony can be very good at repairing a modded device. You just have to stick to your guns.
Let us know how it goes!
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I'm very well versed on my rights and know the person at the Carphone Warehouse retail shop who booked my phone in for repair and we both just have the feeling that it is going to be an uphill battle with carphone if I try and fight it with them.
That plus I'm pretty sure they are just going to send it back to SONY anyway....
I received it back, still dead as a door nail figured I'd plug it in...
Left it for an hour....Dead
Left it for a few hours...the son of a bitch turned on...
2% battery after about 4 hours on charge, nearly wet myself...so I left it over night
It now has a full charge.
I have managed to take a full backup of my phone,
Relocked the bootloader and flashed with stock ROM as per kingvortex himself
Think it's time to send off again and see what they say.
Incidentally I also installed the Sony Mobile Battery Test Tool which shows things being OK for the most part but battery temperature seems to be ranging from -30 to +30 which doesn't seem to bode well.
I'll keep you posted.