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[Help] Video not playing on XZ

OP Denhot

4th February 2014, 03:31 PM   |  #1  
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54 posts
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So this is a very peculiar problem, where my phone hangs, process.system crashes, my onscreen keys vanish

I have been able to recreate it

By playing any music through Walkman
Then opening the movies app(not playing any video)

Stops the music that is playing

If I then play any music or video through any player

the phone hangs indefinitely

Or
movies crash
Process. System crashes
Home,back etc vanish

Photos app, the photos become pixilated

I have cleared data on both the apps, cleared the phones cache.

Reinstalled movies and Walkman
But the problem doesn't go away :'(

Sent from my C6602 using xda app-developers app
4th February 2014, 08:36 PM   |  #2  
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Thanks Meter: 58
 
628 posts
Join Date:Joined: Nov 2010
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Quote:
Originally Posted by Denhot

So this is a very peculiar problem, where my phone hangs, process.system crashes, my onscreen keys vanish

I have been able to recreate it

By playing any music through Walkman
Then opening the movies app(not playing any video)

Stops the music that is playing

If I then play any music or video through any player

the phone hangs indefinitely

Or
movies crash
Process. System crashes
Home,back etc vanish

Photos app, the photos become pixilated

I have cleared data on both the apps, cleared the phones cache.

Reinstalled movies and Walkman
But the problem doesn't go away :'(

Sent from my C6602 using xda app-developers app

Sorry but is seem to me that this might be more serious issues , I would suggest PC companion or flash tool. That is because sony player plays most of the codecs mp4, divx and others.
5th February 2014, 05:10 AM   |  #3  
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Thanks Meter: 20
 
54 posts
Join Date:Joined: Jun 2013
It's not just the Sony player, MX player all stop working
First time my phone hung, ever :/
I don't want to reset phone done it four times in a less than a year already

Sent from my C6602 using xda app-developers app
6th February 2014, 05:55 PM   |  #4  
Senior Member
Thanks Meter: 58
 
628 posts
Join Date:Joined: Nov 2010
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Quote:
Originally Posted by Denhot

It's not just the Sony player, MX player all stop working
First time my phone hung, ever :/
I don't want to reset phone done it four times in a less than a year already

Sent from my C6602 using xda app-developers app

what worries me is the force to close or crashes . Sir. That means some of the system files are damages. I suggest you do backup the data ASAP.
I don't think you have much choice there !

I flash my one once every week and I don't care!

is your phone rooted???
Last edited by marcoplo; 6th February 2014 at 05:58 PM.
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6th February 2014, 07:54 PM   |  #5  
OP Member
Thanks Meter: 20
 
54 posts
Join Date:Joined: Jun 2013
Nope it's not rooted, it's stock, I had it warranty replaced a month back.

It's my daily driver, so It's bit of a pain, but I think I agree with that system files might be corrupted, better to restore to a new system image.

Flashtool will let me flash the same firmware without wiping my data right? Will that be advisable in my case?

Sent from my C6602 using xda app-developers app
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