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[Q] How to backup Xperia Encrypted with PCCompanion?

OP DraGula0

9th January 2014, 11:44 PM   |  #1  
OP Junior Member
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15 posts
Join Date:Joined: Feb 2009
Hi there,

My Xperia Z is encrypted - with the standard option in Android (Security > Encryption)
My SD is crypted to --> This is mandatory for my Exchange mail.

My question is, how I can "full" backup my device with Sony PCCompanion ? Becasue in this state, i get an error message from PC Companion when i try to backup. The message is like "your device is encrypted".

Of course the next suggestion addressed several times on this forum, is no applicable

1. On the phone, go to 'Settings'
2. Under settings, select 'Developer options'
3. Scroll down and enter 'Desktop backup password'
4. Enter the older password and leave the new password fields blank
5. Click Set backup password and then try to backup again
Thanks for your help / recommendation ! I really want to weekly schedule a full backup of my device .
12th January 2014, 02:16 PM   |  #2  
OP Junior Member
Thanks Meter: 0
15 posts
Join Date:Joined: Feb 2009
No idea ?
8th December 2014, 10:40 PM   |  #3  
Thanks Meter: 20
45 posts
Join Date:Joined: Oct 2014
Hi! I don't have the answer but I would be happy to have one! I backup by "copying the files" but well if I have to reset the phone I lose everything except pictures and videos.
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encrypted, pc companion
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