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Xperia Z - No sound after OTA?

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insty
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Default Xperia Z - No sound after OTA?

Hi All,

I updated a friends Sony Xperia Z (C6603) to KitKat via OTA and after the update the sound is no longer working.
Calls can still be made, however no sound is coming out in apps such as YouTube, Spotify and the stock Music player.

Phone has been restarted, volume has been checked, both didn't help.

Version: 10.5.A.0.230

Any ideas?

Thanks.
 
androidtweaker1
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Quote:
Originally Posted by insty View Post
Hi All,

I updated a friends Sony Xperia Z (C6603) to KitKat via OTA and after the update the sound is no longer working.
Calls can still be made, however no sound is coming out in apps such as YouTube, Spotify and the stock Music player.

Phone has been restarted, volume has been checked, both didn't help.

Version: 10.5.A.0.230

Any ideas?

Thanks.
Try reflashing the firmware
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dxzdxz1
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I have the same issue.
I was using custom roms for a long time, but then I decided to go stock after use eXistenZ 7.0 for a few weeks.

But after update my XZ to stock .230, my media sound doesn't work. However, system sound works, like ringtone and alarm.
In phone calls I can listen the caller voice but my voice can't be heard on the other phone.

TOO STRANGE.

A workaround for this issue is downgrade to 4.2.2. Any update above this make this issue reappear.
 
neoxx3m
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Quote:
Originally Posted by dxzdxz1 View Post
I have the same issue.
I was using custom roms for a long time, but then I decided to go stock after use eXistenZ 7.0 for a few weeks.

But after update my XZ to stock .230, my media sound doesn't work. However, system sound works, like ringtone and alarm.
In phone calls I can listen the caller voice but my voice can't be heard on the other phone.

TOO STRANGE.

A workaround for this issue is downgrade to 4.2.2. Any update above this make this issue reappear.
Try with clean install via Flashtool, it will probably fix that issue.
Current devices: Sony Xperia Z on stock KK 4.4.2 UB
Windows devices that I used: HTC Touch Diamond, HTC 8S
Android devices that I used: HTC Hero, HTC Tattoo, HTC Buzz/Wildfire, SE Xperia X10 Mini Pro, SE Xperia X10i,
Sony Xperia P, SE Xperia Mini Pro, Motorola Atrix, HTC Sensation, Sony Xperia S, HTC Desire S, Sony Xperia Z1

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dxzdxz1
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Quote:
Originally Posted by neoxx3m View Post
Try with clean install via Flashtool, it will probably fix that issue.
I tried already.

First I tried to reflash the .230 (4.4), then I did a downgrade to .101 (4.3) and both didn't work.
And then I finally tried the .244 (4.2) and this one solved the problem.
As I said before, any firmware released after this one breaks the audio.
 
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Quote:
Originally Posted by dxzdxz1 View Post
I tried already.

First I tried to reflash the .230 (4.4), then I did a downgrade to .101 (4.3) and both didn't work.
And then I finally tried the .244 (4.2) and this one solved the problem.
As I said before, any firmware released after this one breaks the audio.
It sounds like software problem. Did you try with clean install, not update to KK? Are you using custom kernel? Try with this (do not uncheck any option when you flashing via Flashtool):
http://forum.xda-developers.com/xper...0-233-t2795551
Current devices: Sony Xperia Z on stock KK 4.4.2 UB
Windows devices that I used: HTC Touch Diamond, HTC 8S
Android devices that I used: HTC Hero, HTC Tattoo, HTC Buzz/Wildfire, SE Xperia X10 Mini Pro, SE Xperia X10i,
Sony Xperia P, SE Xperia Mini Pro, Motorola Atrix, HTC Sensation, Sony Xperia S, HTC Desire S, Sony Xperia Z1

If you want to give a donation, please visit SmallHomeAfrica and buy their bracelets to give them friend donation and help them in their work.
 
dxzdxz1
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Quote:
Originally Posted by neoxx3m View Post
It sounds like software problem. Did you try with clean install, not update to KK? Are you using custom kernel? Try with this (do not uncheck any option when you flashing via Flashtool):
http://forum.xda-developers.com/xper...0-233-t2795551
It is a software problem, thats for sure, since works on previous versions
but IDK how to solve it.

I always do a clean install.

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