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Xperia Z - No sound after OTA?

19th June 2014, 11:44 PM |#1  
insty's Avatar
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Hi All,

I updated a friends Sony Xperia Z (C6603) to KitKat via OTA and after the update the sound is no longer working.
Calls can still be made, however no sound is coming out in apps such as YouTube, Spotify and the stock Music player.

Phone has been restarted, volume has been checked, both didn't help.

Version: 10.5.A.0.230

Any ideas?

Thanks.
 
 
20th June 2014, 07:03 AM |#2  
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Quote:
Originally Posted by insty

Hi All,

I updated a friends Sony Xperia Z (C6603) to KitKat via OTA and after the update the sound is no longer working.
Calls can still be made, however no sound is coming out in apps such as YouTube, Spotify and the stock Music player.

Phone has been restarted, volume has been checked, both didn't help.

Version: 10.5.A.0.230

Any ideas?

Thanks.

Try reflashing the firmware
15th July 2014, 03:53 AM |#3  
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I have the same issue.
I was using custom roms for a long time, but then I decided to go stock after use eXistenZ 7.0 for a few weeks.

But after update my XZ to stock .230, my media sound doesn't work. However, system sound works, like ringtone and alarm.
In phone calls I can listen the caller voice but my voice can't be heard on the other phone.

TOO STRANGE.

A workaround for this issue is downgrade to 4.2.2. Any update above this make this issue reappear.
15th July 2014, 07:31 AM |#4  
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Quote:
Originally Posted by dxzdxz1

I have the same issue.
I was using custom roms for a long time, but then I decided to go stock after use eXistenZ 7.0 for a few weeks.

But after update my XZ to stock .230, my media sound doesn't work. However, system sound works, like ringtone and alarm.
In phone calls I can listen the caller voice but my voice can't be heard on the other phone.

TOO STRANGE.

A workaround for this issue is downgrade to 4.2.2. Any update above this make this issue reappear.

Try with clean install via Flashtool, it will probably fix that issue.
15th July 2014, 11:35 AM |#5  
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Quote:
Originally Posted by neoxx3m

Try with clean install via Flashtool, it will probably fix that issue.

I tried already.

First I tried to reflash the .230 (4.4), then I did a downgrade to .101 (4.3) and both didn't work.
And then I finally tried the .244 (4.2) and this one solved the problem.
As I said before, any firmware released after this one breaks the audio.
15th July 2014, 12:35 PM |#6  
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Quote:
Originally Posted by dxzdxz1

I tried already.

First I tried to reflash the .230 (4.4), then I did a downgrade to .101 (4.3) and both didn't work.
And then I finally tried the .244 (4.2) and this one solved the problem.
As I said before, any firmware released after this one breaks the audio.

It sounds like software problem. Did you try with clean install, not update to KK? Are you using custom kernel? Try with this (do not uncheck any option when you flashing via Flashtool):
http://forum.xda-developers.com/xper...0-233-t2795551
15th July 2014, 11:15 PM |#7  
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Quote:
Originally Posted by neoxx3m

It sounds like software problem. Did you try with clean install, not update to KK? Are you using custom kernel? Try with this (do not uncheck any option when you flashing via Flashtool):
http://forum.xda-developers.com/xper...0-233-t2795551

It is a software problem, thats for sure, since works on previous versions
but IDK how to solve it.

I always do a clean install.
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