[Q] Firmware Customization
So a few weeks back, I've sent my Xperia Z1 for repair. Now after 4 1/2 weeks, it returned to me. However I noticed something weird. My phone had a scratch on the front. However the "repaired" phone didn't have any scratch. I just assume that they replaced the shatter-proof sheet. But I decided to check the Customization number. I've bookmarked my old Customization number using this website
. Here's what I found when I compared both.
Noticed how the're both different. So I checked this thread
and I found this.
My question is. Does this mean that that's not my original phone and it has been swapped? Are they allowed to swap phones without telling me? I mean they took 4 1/2 months to "repair" it and when I got it back, I found videos that can be found on display phones. So yeah. I think I got a display phone.