Welcome to XDA

Search to go directly to your device's forum

Register an account

Unlock full posting privileges

Ask a question

No registration required
Post Reply

Echo to the other phone

OP svetliol

1st July 2014, 05:50 PM   |  #1  
OP Member
Flag Sofia
Thanks Meter: 8
 
79 posts
Join Date:Joined: Mar 2011
More
Hi I have Z2 D6503 the European version and recently I realised I have a problem - when I speak with somebody the other person hears his worths like echo. It happens whith every call and various phones. Only the other person hears the echo, I dont hear it.
The phone is with the latest software. Hard reset doesn't fix it.
What could be the problem and how can I fix it?
2nd July 2014, 08:17 PM   |  #2  
Senior Member
Thanks Meter: 7
 
156 posts
Join Date:Joined: Mar 2012
Quote:
Originally Posted by svetliol

Hi I have Z2 D6503 the European version and recently I realised I have a problem - when I speak with somebody the other person hears his worths like echo. It happens whith every call and various phones. Only the other person hears the echo, I dont hear it.
The phone is with the latest software. Hard reset doesn't fix it.
What could be the problem and how can I fix it?

does the other person struggle to hear you too ? i am sending my Z2 back for so say repair , because i am so frustrated about the amount of calls i make where the other person either gets feedback or just cant hear me . for a flagship phone i think this is such a lack of quality control on sonys side . thing is there are a lot of people with this problem .. so if they just replace the microphone for another .. i cant see how this will fix anything .
The Following 2 Users Say Thank You to strommy1966 For This Useful Post: [ View ]
2nd July 2014, 10:27 PM   |  #3  
Senior Member
Thanks Meter: 93
 
336 posts
Join Date:Joined: Dec 2008
Quote:
Originally Posted by strommy1966

does the other person struggle to hear you too ? i am sending my Z2 back for so say repair , because i am so frustrated about the amount of calls i make where the other person either gets feedback or just cant hear me . for a flagship phone i think this is such a lack of quality control on sonys side . thing is there are a lot of people with this problem .. so if they just replace the microphone for another .. i cant see how this will fix anything .

Just because there are 10people on xda with microphone issues, doesnt mean all devices are like that. I dont see your logic, you seem to ignore all these other thousand users who dont have this problem
2nd July 2014, 10:31 PM   |  #4  
OP Member
Flag Sofia
Thanks Meter: 8
 
79 posts
Join Date:Joined: Mar 2011
More
The other person hears my voice clear but because of the echo cant understand me. I tested a Skype and Viber calls and there is no echo, so I can conclude this is a software problem.
2nd July 2014, 10:38 PM   |  #5  
Senior Member
Thanks Meter: 7
 
156 posts
Join Date:Joined: Mar 2012
Quote:
Originally Posted by feis

Just because there are 10people on xda with microphone issues, doesnt mean all devices are like that. I dont see your logic, you seem to ignore all these other thousand users who dont have this problem

well there is a lot more than Ten i can assure you ! when the phone first came out there were a lot of threads about the call quality ! my reasoning is that if it is a software issue ... then just replacing the microphone wont make any difference at all . and if its that the microphone itself, is just crap , changing it like for like wont help either !
2nd July 2014, 10:46 PM   |  #6  
Senior Member
Thanks Meter: 41
 
136 posts
Join Date:Joined: Jul 2012
Quote:
Originally Posted by svetliol

I tested a Skype and Viber calls and there is no echo, so I can conclude this is a software problem.

Or mobile network, or interference or environment, or anything really. A few VoIP tests don't really result in software issues.

Sent from my D6503 using Tapatalk
2nd July 2014, 10:53 PM   |  #7  
OP Member
Flag Sofia
Thanks Meter: 8
 
79 posts
Join Date:Joined: Mar 2011
More
It's not a network, interference or environment becouse I have tested the phone with different networks and plases. Tell me then why there is no problem on 3rd party apps like Viber and Skype?
2nd July 2014, 11:05 PM   |  #8  
Senior Member
Thanks Meter: 7
 
156 posts
Join Date:Joined: Mar 2012
Quote:
Originally Posted by o0 Matt 0o

Or mobile network, or interference or environment, or anything really. A few VoIP tests don't really result in software issues.

Sent from my D6503 using Tapatalk

well it was also interesting that i went into my local vodafone shop at the weekend as i needed a different size sim card for my daughters new phone . i was chatting to the lady that served us, and i mentioned to her the problems that i was having with the Z2 and the problems with the caller hearing sometimes .. and guess what ???? she had got the Z2 and she said she had had this issue at times too ! like i say its not every call .. but it is a large amount of them that this problem comes up. i certainly cant just wedge the phone under my chin and chat away like i could with my old galaxy S2 .. i have to be so careful how i hold this phone and keep the mic as close to my mouth as possible . and even then it wont always work. Not everybody that owns a Z2 will be members of XDA .. so its hard to asses how many handsets have this problem . but for me having to use this phone for work .. its not fit for purpose !
2nd July 2014, 11:29 PM   |  #9  
Senior Member
Thanks Meter: 41
 
136 posts
Join Date:Joined: Jul 2012
Quote:
Originally Posted by strommy1966

well it was also interesting that i went into my local vodafone shop at the weekend as i needed a different size sim card for my daughters new phone . i was chatting to the lady that served us, and i mentioned to her the problems that i was having with the Z2 and the problems with the caller hearing sometimes .. and guess what ???? she had got the Z2 and she said she had had this issue at times too !

Not trying to bait you, I'm just saying, if you are on Vodafone, Vodafone rep on Vodafone, good chance that the complaints Vodafone hears are from Vodafone customers, your daughter is on Vodafone so you call people on the Vodafone network. There is more in common then the software.


Sent from my D6503 using Tapatalk

---------- Post added at 08:29 AM ---------- Previous post was at 08:20 AM ----------

Quote:
Originally Posted by svetliol

Tell me then why there is no problem on 3rd party apps like Viber and Skype?

I am assuming you are using normal Viber and Skype. If so, Viber and Skype are voice over IP not gsm!!!!

That's like saying 'tell me how a horse and a car are different, they both get me from a to b'

Gsm and IP work differently. You voice is transferred differently.


Sent from my D6503 using Tapatalk
2nd July 2014, 11:39 PM   |  #10  
Senior Member
Thanks Meter: 7
 
156 posts
Join Date:Joined: Mar 2012
well i use the phone for my business , so i have loads of calls coming in from, and i make to land lines and other mobile networks. and when i rang Sony UK and spoke to them about the problem and they told me to do pc companion repair .. and they rang me back a few hours later to see how the "repair" went , even the lady i spoke to at Sony had said she had heard the feedback ! but when i then spoke to phones 4U the lady i spoke to there .. said "sorry sir could you speak up im struggling to hear you " i said to her "exactly " that's why im wanting to return this phone ! . i used my old galaxy s2 on vodafone .. never had these problems with that phone .
Last edited by strommy1966; 2nd July 2014 at 11:43 PM.

Post Reply Subscribe to Thread
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes