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[Q] Any fix for PCC "There is no software available for your device" error?

OP Hossam.Abdelsalam

4th November 2014, 06:49 PM   |  #1  
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Hello Everyone,
i'm sure most of you guys are facing this weird PC Companion issue after downloading the new (23.0.1.A.0.167) FW, to make it short, here is what i get:

1- connecting my XZ2
2- New Software available (23.0.1.A.0.167)
3- Disconnect the device (PCC new feature)
4- Downloading .... etc
5- Connection XZ2 again
6- The mobile shuts down
7- Error "There is no software available for your device"

check the attached screenshot
so any possible fix for this?
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Name:	PCCError.jpg
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ID:	2999193  
Last edited by Hossam.Abdelsalam; 4th November 2014 at 06:52 PM.
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4th November 2014, 08:42 PM   |  #2  
Rui Oliveira 21's Avatar
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Yeah, it happened to me as well and it's pissing me off.
Could it be low internal memory???
4th November 2014, 09:08 PM   |  #3  
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Quote:
Originally Posted by Hossam.Abdelsalam

Hello Everyone,
i'm sure most of you guys are facing this weird PC Companion issue after downloading the new (23.0.1.A.0.167) FW, to make it short, here is what i get:

1- connecting my XZ2
2- New Software available (23.0.1.A.0.167)
3- Disconnect the device (PCC new feature)
4- Downloading .... etc
5- Connection XZ2 again
6- The mobile shuts down
7- Error "There is no software available for your device"

check the attached screenshot
so any possible fix for this?

+1
I download generic Russia, and flash it.
4th November 2014, 09:30 PM   |  #4  
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That Was Really Awfull
So I decrypted the files i got from the PC Companion and guess what i found...!!
the old version rom (.314) was the one included in the downloaded files, FU..K YOU SONY, you didn't even bother to check the files you are sending to us.
Seems that the same problem happens in several regions, as lots of talk i found when googling the problem.

And that explains everything, the PC Companion downloads whats on the server as the new 23.0.1.A.0.167, and when the mobile shuts down to the flash mode the error happens

Also some guy at the GENERAL forum posting the ROM twice, and they reply "its the old one", unbelievable ...
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Name:	FakeRom.jpg
Views:	223
Size:	136.2 KB
ID:	2999500  
Last edited by Hossam.Abdelsalam; 4th November 2014 at 09:45 PM.
4th November 2014, 09:33 PM   |  #5  
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Quote:
Originally Posted by MixaDJ

+1
I download generic Russia, and flash it.

will this affect the Z2 by any means? will it change its region for example, will it delay the OTA in the future? if no then i'll be doing exactly as u did
4th November 2014, 09:39 PM   |  #6  
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Quote:
Originally Posted by Hossam.Abdelsalam

will this affect the Z2 by any means? will it change its region for example, will it delay the OTA in the future? if no then i'll be doing exactly as u did

I am wondering the same. I live in Sweden and got offered new firmware 23 (or whatever it is). So I've downloaded about 1gig of something and than when it turns off the phone, I get info about no software available.
When I check available firmware for Sweden, it has two version or two operators (not for the third one, which I happen to have) and both are version 17.xxx. WTF??? I guess PC Companion got too happy about availability of nw firmware somewhere in the world and realized, that there is no new FW for my region. ugh.
4th November 2014, 11:56 PM   |  #7  
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Same error here in France

23.0.1.A.0.167 sony pc companion update error "there is no update available for your device"
5th November 2014, 01:17 AM   |  #8  
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Same here on both my Z2 D6503 & Z2 tablet...
5th November 2014, 05:00 AM   |  #9  
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Same issue for me in Italy. I think I will flash the tft. Already wait a lot
5th November 2014, 07:05 AM   |  #10  
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I had deutschland unbranded 4.4.2 and I have been updated to 4.4.4 with PCC without issues. (I'm from Costa Rica)

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