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[Q] Recover data from a dead screen device

OP LevitateJay

23rd August 2014, 08:39 AM   |  #1  
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Hello,

My friend's Z2 was faulty and the screen died while taking a picture underwater.
The device appears to still be running normally but the screen is completely dead, no display, no touch response.

The device has a swipe lock code set which is preventing her from accessing the data when the phone is plugged into a computer.

Sony is saying they can't fix it without clearing the data and local fix-it shops are saying they can't fix the screen.
Is there anything that can be done to remotely unlock it so we can access the data from a computer?

Cheers for the help!
Last edited by LevitateJay; 23rd August 2014 at 08:43 AM.
24th August 2014, 03:40 PM   |  #2  
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Quote:
Originally Posted by LevitateJay

Hello,

My friend's Z2 was faulty and the screen died while taking a picture underwater.
The device appears to still be running normally but the screen is completely dead, no display, no touch response.

The device has a swipe lock code set which is preventing her from accessing the data when the phone is plugged into a computer.

Sony is saying they can't fix it without clearing the data and local fix-it shops are saying they can't fix the screen.
Is there anything that can be done to remotely unlock it so we can access the data from a computer?

Cheers for the help!

Hm, quite a conundrum.
Well it depends what you mean by "data"
If you mean the files on the internal drive and not contacts or any user data at all.. You should be able to flash a new ROM using fastboot mode. How to do that is here.
Important information to avoid formatting internal sd card: This process will delete the internal SD Card if WIPE (USER)DATA or any PARTITION option is chosen.
After doing that, when the device restarts you should be able to simply connect (or keep connected) the microUSB cable and it'll show up on your PC the files on the phone.
Provided of course you have all your drivers in order, if you don't... Well here's a few links: 1 2
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