after suddenly turning off during skype for first occurance after 13months of usage, within 2weeks phone is useless. next thing to crash was maps, then text and finally as soon as phone loads to homescreen it immediately turns off. the battery takes charge and shows 100%. its out of warranty so just want to know exact reason so i can figure out if its inexpensive solution at repair store or few hundred dollars which means its done. fyi, i cannot do any computer fixes, im not software savvy, would just appreciate guidance prior to evaluate if feasable to get it operating again, thanks !