All Calls Identified as "Private Number"

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TurboFool

Senior Member
Jun 22, 2007
518
100
Culver City
I recently moved to a Wear24 from a ZenWatch 3 (sadly a MASSIVE improvement in every way besides appearance), but suddenly all my incoming call notifications on the watch display as Private Number. They show up fine on the phone, and I feel confident that when I initially setup the watch they were showing up properly, but now I just get no way to identify the caller on the watch.

Any tips on something obvious I might be missing besides a full reset?

Specifics, if needed:

1. Wear24, unrooted stock, fully up to date on 2.0.
2. Pixel 2 XL running Android P Beta 2/DP3
 

curtis8523

Senior Member
Sep 22, 2009
75
5
Guthrie, OK
I am seeing this as well with asus zenwatch 2. I went so far as to reset the watch and set it back up with the same result. I wonder if it has to do with permissions. i have checked to make sure the wear app has all the proper permissions but still "Private Number" shows
 

sanders1

Member
Mar 17, 2013
19
2
Leeds
I've got a ART5005 and this is doing my head in. I was using a SW3 with no issues and still no issues. Are people on the Android P beta? Might sync it with another phone to see if I get the same results.
 

pattyjay

New member
Dec 8, 2014
2
0
Sydney
same issue with pixel 2 xl and ticwatch e. phone app on watch will display 'name of contact' missed call but private call whilst ringing.
 

TurboFool

Senior Member
Jun 22, 2007
518
100
Culver City
FYI, yesterday after a reboot of my phone my watch suddenly wanted to pair again and failed. The reconnect function in the Wear OS app wouldn't work. I eventually restarted both devices, opened Wear OS again, hit reconnect, repaired successfully, and then the Wear OS app asked me if I wanted to allow the watch to make and manage calls. I answered yes, and my Caller ID on the watch has worked perfectly since.
 

JagXK8

Senior Member
Jan 14, 2007
186
38
Well looking at your comment, i went and opened Watch OS app and i had the same prompt about allow the watch to answer/reject calls. I hit allow and now it's working