Help, my phone keeps locking and I can't use it!
First, try turning your phone upside down and unlocking it. If that works, then you have an issue with your gravity sensor. If that doesn't work, them you have may an issue with your proximity sensor. Restart the phone and quickly open Pocket Lock and change the locking method to "Do not lock", then let me know!
How do I uninstall Pocket Lock?
Use the uninstall option in the Pocket Lock menu.
Why does my phone turn off when I'm using it?
This is likely because the proximity sensor is accidentally getting covered. Try setting the lock delay higher and be careful to avoid the proximity sensor with your fingers. If this still does not work, just change the lock method to not use the proximity sensor at all, which should eliminate the problem entirely.
Why doesn't Pocket Lock unlock my phone?
The Android operating system will slow down the rate of sensor events or even stop sensors when the screen is off in order to save power. While this is great for your battery life, this means that if your phone has been off for a while, Pocket Lock may not wake it up immediately. I have noticed that the proximity sensor seems less prone to this problem than the other sensors, so try covering and then uncovering the proximity sensor.
Why does Pocket Lock use so much battery?
Pocket Lock has to keep your phone's sensors on in order to lock and unlock the screen. Some sensor use more power than others, which will in turn use more battery. Check the Diagnostics page and look at the value for Proximity sensor power usage and Gravity sensor power usage. Change your lock method to only use whichever sensor has the lower value. Consider trying the accelerometer to save battery.
Why does my phone turn off in the dark?
That's your phone manufacturer cheaping out by not using a quality proximity sensor! I would suggest changing your lock method to not use the proximity sensor.
Excluded applications doesn't work!
Recent versions of Android broke the original way Pocket Lock detected what application was running. Please try out excluding at least one app before buying pro
If you've bought pro and excluded apps doesn't work, forward your order confirmation to [email protected]
and I'll refund you.
What if I only want Pocket Lock to lock/unlock my phone?
In the lock method setting, you can change the locking sensor or unlocking sensor to "Do not lock" or "Do not unlock"
What apps are Pocket Lock incompatible with?
Pocket Lock may not play well with apps like No Lock, SkipLock, custom lock screens, or anything that messes with the lock screen or how the phone locks. Pocket Lock should not cause problems for other apps, though, because it's nice
How can I make Pocket Lock work with delayed lock/smart lock/custom lock screens?
Enable the "Alternate screen off method" setting. Note that the screen may now take a few seconds to turn off.
Why does Pocket Lock need the permission "Device ID & call information: read phone status and identity"?
This is so that Pocket Lock can detect when you're in a call and not lock your phone.
Why does Pocket Lock need the permission to modify system settings?
This is only used if you use the Alternate screen off method. Instead of force-locking your screen, Pocket Lock simply changes your screen timeout to zero, then back to your original setting after locking.