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Black Screen Of Death!

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By happyassshit, Senior Member on 15th January 2020, 12:42 PM
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Hi,

got a BSOD! Getting black screen after Samsung boot logo. Sometimes 'turn off' and 'restart' button are shown and the camera seems to work.

What I did so far:
- remove battery > 30s
- wipe cache

What else can I do?

BR
Michael
15th January 2020, 12:56 PM |#2  
dmitrypershin2015's Avatar
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Flash through odin

Sorry for my bad english. I am not literate and in Russian )))
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15th January 2020, 01:03 PM |#3  
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Information was understood, thank you!

..it won't wipe all data (Fotos!), will it?!

Any recommendations regarding the version? The latest? (3.14.1)
15th January 2020, 01:05 PM |#4  
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https://samsungodin.com/

Sorry for my bad english. I am not literate and in Russian )))

---------- Post added at 12:05 PM ---------- Previous post was at 12:04 PM ----------

Quote:
Originally Posted by happyassshit

Information was understood, thank you!

..it won't wipe all data (Fotos!), will it?!

Any recommendations regarding the version? The latest? (3.14.1)

As far as I remember, the data will be erased

Sorry for my bad english. I am not literate and in Russian )))
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15th January 2020, 01:10 PM |#5  
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Erased!? This is bad!
Need the photos. Any way to save them before flashing?
15th January 2020, 01:11 PM |#6  
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If debugging was enabled, then you can try to pull out the photo on the plug-in total commander by adb

Sorry for my bad english. I am not literate and in Russian )))
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15th January 2020, 01:12 PM |#7  
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Pretty sure debugging is not enabled. It's not my phone and the owner isn't very technical..
15th January 2020, 01:15 PM |#8  
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Quote:
Originally Posted by happyassshit

Erased!? This is bad!

Need the photos. Any way to save them before flashing?

If debugging via usb was enabled, it will probably work

Sorry for my bad english. I am not literate and in Russian )))

---------- Post added at 12:15 PM ---------- Previous post was at 12:13 PM ----------

Quote:
Originally Posted by happyassshit

Pretty sure debugging is not enabled. It's not my phone and the owner isn't very technical..

Then no. You could also remove the memory dump in .img and mount it in linux and remove what you need from there. But without debugging, this also cannot be done.

Sorry for my bad english. I am not literate and in Russian )))
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15th January 2020, 01:20 PM |#9  
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So I can't do anything.
I will tell my colleague to contact Samsung..

Thanks for your support!
15th January 2020, 01:20 PM |#10  
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Quote:
Originally Posted by happyassshit

Erased!? This is bad!

Need the photos. Any way to save them before flashing?

They write: any single-file firmware does not lead to loss of user data. But one Android version is desirable, rollback to the old OS version is not recommended

Sorry for my bad english. I am not literate and in Russian )))
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