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MI Play stuck on bootup logo

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By NiiAkokojo, Junior Member on 29th June 2020, 04:12 PM
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Hi guys I'm Lester. I really need help. I use a XIAOMI mi play and it started bootlooping a few days ago. I tried to wipe all data with it's power button and volume up option but it failed and is stuck on the MI logo screen when i try turn it on. The bootloader is locked so I can't even flash a new rom I downloaded because MI requires you to login to your MI account before it will be unlocked.......I cant log into my MI account I keep getting a "account doesn't exist message"....
Also tried unlocking bootloader with cmd but it didn't work.....
Can anyone pleeeaaaase help me cause there are no xiaomi shops here at all and their help centers I've been emailing just keep going back and forth with me like some automated response without any proper help...
Really hope someone here can help..Thanks
30th June 2020, 09:05 PM |#2  
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Originally Posted by NiiAkokojo

Hi guys I'm Lester. I really need help. I use a XIAOMI mi play and it started bootlooping a few days ago. I tried to wipe all data with it's power button and volume up option but it failed and is stuck on the MI logo screen when i try turn it on. The bootloader is locked so I can't even flash a new rom I downloaded because MI requires you to login to your MI account before it will be unlocked.......I cant log into my MI account I keep getting a "account doesn't exist message"....
Also tried unlocking bootloader with cmd but it didn't work.....
Can anyone pleeeaaaase help me cause there are no xiaomi shops here at all and their help centers I've been emailing just keep going back and forth with me like some automated response without any proper help...
Really hope someone here can help..Thanks

OK so I'v been able to log into my xiaomi account but turns out its not logged into my phone settings which will allow the MIunlock tool to unlock my bootloader(I had no idea MI phones had this function).
If I try use cmd to unlock the bootloader I get an error message 'token verification failed' can anyone please help
1st July 2020, 12:02 PM |#3  
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@NiiAkokojo

Do a Factory Reset
1st July 2020, 03:42 PM |#4  
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Originally Posted by jwoegerbauer

@NiiAkokojo

Do a Factory Reset

Thanks for the reply.
When I try factory reset it loads up to about 38 percent and fails "failed to wipe data"
4th July 2020, 12:43 PM |#5  
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Originally Posted by NiiAkokojo

OK so I'v been able to log into my xiaomi account but turns out its not logged into my phone settings which will allow the MIunlock tool to unlock my bootloader(I had no idea MI phones had this function).
If I try use cmd to unlock the bootloader I get an error message 'token verification failed' can anyone please help

Really need help guys.....anyone pleeeeaaaassse
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