Hmm that's good but how were you able to change from 4G to 2G? It sucks there seem to be a lot of problems, it doesn't seem like they fully worked out this Android 9 update, I hope they put out an update to fix this phone, otherwise it kind of makes this phone not what it's meant to be.
P.S. Does anyone know how to get the SIM 1 slot working by chance? That was another issue I had right when I got this phone, it only sucks because using slot 2 means I cannot use an SD card anyone else have this issue?
1. Go to Settings
2. Select Network & internet
3. Select Mobile Network
4. Select Advanced
5. Select Preferred network type
6. Select 2G
Wha do you mean by "get the SIM 1 slot working" ? It doesn't work at all ?
Using two SIM cards usually means you cannot use an SD card, but with the amount of memory this phone has, do you really need to ?
(Actually there is a possibility to use both SIMs and SD on this phone - you have to cut both - SIM card and SD card thinner to mount them at the same slot. There are many instructions of how to do this. It is the same procedure for many phones with the same problem)