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[FAQ] Purchase History Not Found Error

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By Thirumalai.K, Recognized Contributor on 17th October 2014, 01:02 AM
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7th May 2016, 10:10 AM |#11  
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Quote:
Originally Posted by jimmyauditore98


This one

This message typically appears when MX Player has connectivity issues. MX Player needs Working internet connection atleast once till it verify it's license.

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7th May 2016, 10:32 AM |#12  
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Quote:
Originally Posted by ktsamy

This message typically appears when MX Player has connectivity issues. MX Player needs Working internet connection atleast once till it verify it's license.

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I have a connection ... i dont have lucky patcher , i have root, i purchase it directly from playstore, i reinstall it already 2 times.. it's still showing...
30th September 2016, 11:08 AM |#13  
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[FAQ] Purchase History Not Found Error
I'm receiving a popup message when I'm not connected to the internet that says: "The purchase history of this product cannot be found. Please check the internet connection and try again. Press the button below to open the product purchase page."
30th September 2016, 09:43 PM |#14  
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Quote:
Originally Posted by damponting44

I'm receiving a popup message when I'm not connected to the internet that says: "The purchase history of this product cannot be found. Please check the internet connection and try again. Press the button below to open the product purchase page."

Once it's activated, It will show the error only when the Google Play or MX Player server rejects the validation request. One of my device is not connected to internet on 99% of the time. But, never encountered the issue.

When you have internet, Goto Menu >> Help >> About. It will show as activated. If it's showing as activated, Then you can use it offline. Don't clear the application data when you are offline. It will clear the mx player data files including license status. If you clear the data, you may need internet connection once to activate again.
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31st July 2017, 10:54 AM |#15  
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yesterday i bought ( twice ) mx player pro but it still asking me to purchase mx player pro i send mail to the developer but still no reply am i got cheated by developer ?
i have not rooted phone
google play is also updated & i cleared the cache
its been almost 24 hrs since the amount got deducted from my account twice
1st August 2017, 07:18 AM |#16  
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Quote:
Originally Posted by coldhart

yesterday i bought ( twice ) mx player pro but it still asking me to purchase mx player pro i send mail to the developer but still no reply am i got cheated by developer ?
i have not rooted phone
google play is also updated & i cleared the cache
its been almost 24 hrs since the amount got deducted from my account twice

can you send a pm with the details about transaction details & email id used to purchase?
The transactions are handled by the Google Play. Once it's successful, Google Play should automatically allow you to install without asking you to purchase again.
Kindly check your Google Play order history. Probably your order might be canceled automatically by Google Play due to payment confirmation issues on the bank side.
2nd August 2017, 03:24 AM |#17  
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Thanks for reply
Money got deducted from account twice means transaction was successful but i'll pm you detail of transaction
2nd August 2017, 01:59 PM |#18  
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Quote:
Originally Posted by coldhart

Thanks for reply
Money got deducted from account twice means transaction was successful but i'll pm you detail of transaction

We have already replied to your email & pm.
18th September 2017, 10:52 AM |#19  
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Where can I read about mx player reviews?
19th September 2017, 01:56 PM |#20  
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Anyone, please.

https://forum.xda-developers.com/app...pport-t3675478
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