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Galaxy S5e video playback choppy

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By kradcliffe, Senior Member on 24th October 2019, 04:21 PM
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Hi all,

I have noticed since I got this tablet that when watching videos of all kinds maybe every 30 seconds or so part of the screen will go "blocky" until the picture in the video changes and it clears.

This happens on music videos downloaded from Xtendamix and also files decoded with Handbrake.

Is it an issue with MX player or the tablet itself?

Same files play perfectly on my laptop and my Huawei P30 Pro.

Thanks
29th October 2019, 01:06 PM |#2  
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Quote:
Originally Posted by kradcliffe

Hi all,

I have noticed since I got this tablet that when watching videos of all kinds maybe every 30 seconds or so part of the screen will go "blocky" until the picture in the video changes and it clears.

This happens on music videos downloaded from Xtendamix and also files decoded with Handbrake.

Is it an issue with MX player or the tablet itself?

Same files play perfectly on my laptop and my Huawei P30 Pro.

Thanks

We regret the inconveniences caused by the delay in our response. 

Request you to collect a bug report from the app quickly after noticing the problem and contact*us at [email protected] with detailed information such as sample link, steps to reproduce the issues, screen records, etc. Once we receive your bug report, we will investigate further and provide you with better resolution for your problem.
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