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Problem with license

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By kiotobg, Junior Member on 22nd May 2018, 09:46 AM
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OK, i have a problem with my email provider and i change it.
So i bought player directly from player's home page.
I communicate with support in facebook from 10th this month, send a email to mxtechs.hq@gmail.com
to change email address in license and no answer yet.
Here is the last place where i write for this. If player supported team do not help me i will use cracked version and will not paid for nothing else. This is a scandal!
 
 
25th May 2018, 05:10 PM |#2  
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Quote:
Originally Posted by kiotobg

OK, i have a problem with my email provider and i change it.
So i bought player directly from player's home page.
I communicate with support in facebook from 10th this month, send a email to mxtechs.hq@gmail.com
to change email address in license and no answer yet.
Here is the last place where i write for this. If player supported team do not help me i will use cracked version and will not paid for nothing else. This is a scandal!

Hi,
We have requested you to send a request mail to mxvideoplayer@gmail.com. Unfortunately, you have sent the mail to mxtechs.hq@gmail.com. Even though it's not allowed to change the email account (in fact it's not possible in google play licenses), we have considered your case as special, and changed the licensed email account & replied back to you on facebook before few days. Kindly check your messages.
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