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The "where's my refund?" thread

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By stylemessiah, Account currently disabled on 29th June 2018, 10:31 AM
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Saw the front page story about MX Player being sold, and plans to ruin it by changing it to a streaming media app

I bought it as a premium standalone, simple and very good video player

I want nothing to do with whatever comes next

Where do I request a refund?

Off to VLC
 
 
29th June 2018, 10:45 AM |#2  
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Are we sure changes will also be made to premium version? If that happens, that will disappointing as MX Player is by far the best video player for Android. I hope changes are made only to free version.

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1st July 2018, 08:40 AM |#3  
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Hi,
The Streaming platform will be available only for Indian users. The offline player is still in active development. We are already working on several features based on the user requests. Integration of streaming platform will not affect the Internation users in any way. So, no need to worry about it. We will not disappoint you.!
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14th July 2018, 11:20 AM |#4  
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Quote:
Originally Posted by Thirumalai.K

Hi,
The Streaming platform will be available only for Indian users. The offline player is still in active development. We are already working on several features based on the user requests. Integration of streaming platform will not affect the Internation users in any way. So, no need to worry about it. We will not disappoint you.!

Will there be any changes to the terms of service, privacy policy, or permissions in the U.S. pro version? Thanks
16th July 2018, 11:18 AM |#5  
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Quote:
Originally Posted by PhilipTD

Will there be any changes to the terms of service, privacy policy, or permissions in the U.S. pro version? Thanks

HI,
We care about you. There will not be any changes to our existing Policies.

For your better understanding, the online streaming feature is something we are offering only to the Indian audience. So, It will not affect you in any way. Being a major developer on Google Play, we care about the user's privacy and are in full compliance with the local & international privacy protection laws. So, no need to worry about. If you have any concerns feel free to get back to us. We will get back to ASAP.
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