We are deeply sorry about the installation errors and failures happened in v2.80.
The new update v2.81 has rolled out on XDA and Play Store to fix the problem occured in v2.80.
Chainfire has also released a quick fix on XDA, it's at #1445 post (we will post it here soon)
We have noticed the multiple reports from users on both XDA and Play Store regarding update failure and loss of root. As of now, we have rolled out 2.81 to resolve this issue. If it still persist, please reroot your phone with v2.79.
Again, we apologize for all the trouble and inconvenience caused regarding our 2.80 update. There is hardly any excuse on our side and we should have done a better job. In the coming days, Chainfire and us will review this issue again and provide a note on what went wrong and how we fixed it. In future, we will set up a mechanism to make sure cases like this won't happen again.
P.S. Upon reading ALL the comments posted on this thread, Play Store, Facebook and various sites, we understand the frustrations among users and we are swallowing the heated words. But even at moment like this, we are truly grateful for the community members who shared the details of the error (which speed up our detection process) and those who defended us.
We owe you guys a big thank you.
SuperSU on Google Play:
SuperSU Pro on Google Play:
TWRP / FlashFire installable ZIP :
SuperSU Official Website: www.supersu.com
Our team's previous announcement (regarding who we are):
Hello everyone, the CCMT team announces the following statement. We hope this can help everyone have a better picture of who we are and what we will be working on:
1. Our team: Founded in U.S, the team currently operates in Beijing, as a subsidiary of JJ World. Our members consist of operations and engineers from top mobile companies in China, US and Spain. Our mission is to make a difference in Android mobile security, via providing clean, reliable apps.
Though CCMT was founded in the U.S. as a full subsidiary of JJ World, the team currently operates in Beijing. Our members consist of operators and engineers from top mobile companies in China, US and Spain. Our mission is to make a difference in Android mobile security, by providing clean and reliable apps.
2. SuperSU’s future: Our next step is to make SuperSU easier and friendlier to use for broader audience. Our primary effort and achievement since partnering with Chainfire is helping new users (who approached us with no knowledge of how to root) and international users who need special assistance crossing the language barrier.
3. Regarding User Improvement Program (with Google Analytics): In future versions, there will be an option to be included in our user improvement program. It’s essentially adding Google Analytics to understand how SuperSU is used. As stated before, we want SuperSU to be friendlier to rookie users, and we need data to help us achieving that goal. Not a fan? You can always go to settings and disable this feature. Note that the user improvement program does not collect nor store personal information.
4. For concerns regarding possible ads in SuperSU: Maintaining the purity and integrity of SuperSU does not conflict with our team’s business strategy. In other words, we will make sure SuperSU is clean and pure, as it should be.
To conclude, we hope this statement can provide a clearer picture of the CCMT team and we are grateful for those who stayed with us along our ups and downs. We thank you for your support, and stay tuned with CCMT!