Battery Issue After Update, and how to solve

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By czerro2424, Junior Member on 24th July 2017, 01:31 AM
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Some people might have experienced a battery issue after the latest update. It can be solved quite easily. Even If you don't believe you have an issue with your battery, you should try this as it seems baked into the update process.

Just to describe my experience first. After update my battery was going from 100 percent to 20 percent in about 8 hours while idle. It wouldn't charge while it was on. I would have to turn off the phone to charge it. I could not figure this out, until I found similar issues on different phones in the forums. It seems that when an update gets pushed to your phone, and your battery is low, your current battery charge is cached as 'max'.

First I thought the connector on my charger was broken. Then I thought maybe the charge port on the phone was somehow damaged. Then I thought there was possibly a foreign object in the charge port. It is actually none of these things. It's a software issue. Here is the resolution.

You want to boot into recovery mode. This is taken directly from Lenovo's website on the Turbo 2, but please read my caveats at the end.

Power off the device and unplug it.

Press and hold the Power and Volume Down buttons until the device turns on.

From the Boot Mode selection menu, press the Volume Down button to scroll to Recovery and the Power button to select it. The device will restart.
An image of an Android robot with a red exclamation mark will appear.

Press and hold the Power button, while still holding Power, press and release the Volume Up button, then release the Power button.

Use the Volume buttons to scroll to Wipe Cache Partition and press the Power button to select it.

If an additional confirmation screen appears, use the Volume buttons to scroll to Yes and the Power button to select it.

Press the Power button to select Reboot System Now.

This is basically the process, but you have to change up a couple things. After you wipe the cache, select 'turn off' rather than 'reboot'. Give the phone a minute to be sure it is entirely off. Plug the phone into a charger in the off state and let it charge fully. Once you are certain that the phone has been charged to 100 percent, you can reboot phone. Voila, back to almost 2 days worth of battery life.
25th July 2017, 03:01 PM |#2  
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It doesn't work for me, anyway thanks for sharing this info.

Wysłane z mojego XT1580 przy użyciu Tapatalka
1st August 2017, 01:14 PM |#3  
NahuelMS's Avatar
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Flag Buenos Aires
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I wrote this for X Style but it can be aplied to Moto x Force in the same way:
22nd December 2017, 06:16 PM |#4  
I am having this issue, and sometimes Ampere shows the current draw at 2A even though the only thing I've done since power-on is run the Ampere app. I also have the green lines but that's been for much longer, so maybe there's a short but the issue started after an update not with the green lines. I'm suspecting something like a radio bug but unfortunately BetterBatteryStats requires root to do any real useful analysis (not possibly yet that I've seen with the VZWDT2). The only thing showing under usage is screen-on.

Wouldn't be ironic if it were an as-yet undiscovered crypto-miner? That hacker would be able to earn a huge bounty if they found permanent root.
1st March 2018, 12:06 PM |#5  
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Flag Lisbon
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Same problem here, any other solution? What's the best app to diagnose what's draining the battery?
25th October 2018, 02:26 PM |#6  
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I have done every thing with my turbo 2 , all given your tips i implemented on my mobile,
but still my phone battery not working well like working before update nougat. after updated nougat my mobile battery draining fast and after full 100 charge my mobile battery just work 3 and max 4 hours.
please launch any new update to resole this battery issue or give me some best tip to improve the battery work same work as before update nougat.
We are motorola users and we love this but company not support our users to actual solve this bad issue, really bad.

hope i hear from you with good news for users.

thanks & Regards,
18th November 2018, 08:58 PM |#7  
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I have tried multiple ways that I've found on the web, but still, my Turbo 2 has at best 3 to 4 hours of running time. Several months ago, I had the battery changed out. New battery behaved the same way. I'm convinced that Nougat is the culprit here.
19th November 2018, 01:29 PM |#8  
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Fully charged
Within an hour it went down to 68% and then shut down down. Any other fixes?
19th November 2018, 07:56 PM |#9  
Junior Member
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Just got a new battery fro the Droid Turbo 2
And it's working as it should. Apparently, the battery installed this past September was faulty.
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