{help} problem auto restart loop

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By armin_0421, Junior Member on 17th October 2019, 11:47 AM
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Hello, I have a Samsung galaxy grand 2 SM-G7102 and have entered automatic restart, that is, it shuts down and when it reaches the logo it restarts and so on all the time.
I tried to enter into the recovery mode but it also restarts and if I enter the download mode it also restarts.
I tried another battery just in case it was not enough current but with another battery also restarts.
I have no idea how to fix it, I hope your advice.
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