Originally Posted by ggblake
I was going to post this. I can't get mine to work either.
Its rather frustrating as its a Samsung case. Its even more frustrating as I assumed the problem was me so I have spent hours trying to find out if my Note 10+ has a glitch. I am pleased the Note is okay but ponder why Samsung would engineer a case that voided one of the mobiles most valuable accessory capabilities? Samsung made a booboo!
Again, good to know its not my mobile.