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ZeroLemon Rugged 10000mAh battery case for Note 10+/10+ 5g

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10th November 2019, 05:00 AM |#11  
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Got the 5k zerolemon for my Note 10+. No matter what cable I use, DeX doesnt work. Returning it.
11th November 2019, 10:10 AM |#12  
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Quote:
Originally Posted by Reaper1337

When can I get one out of the US?

Your website states shipping to US only
When does it come to Europe?


We are arranging the stock to our warehouse in China for the international shipment at the moment.
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11th November 2019, 10:13 AM |#13  
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Quote:
Originally Posted by Shadoe_Lance

Got the 5k zerolemon for my Note 10+. No matter what cable I use, DeX doesnt work. Returning it.

If the Samsung Dex does not work with the battery case:
First, please use another computer to try if possible.
Second, kindly note the Dex program will need to be installed first in your phone from Samsung.
Third, please use the original USB c cable, or any USB A to C cable with Data transferability.
11th November 2019, 03:10 PM |#14  
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Mine will be here tomorrow!
11th November 2019, 10:57 PM |#15  
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10K version.

ive had it for a few days. i had one for the note 9.
this one is noticeably heavier than the note 9 version. build quality and cutouts are the same--good in my opinion.

Dex is confirmed working. im using a PC laptop and a random NON OEM usb cable.
13th November 2019, 04:33 PM |#16  
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Quote:
Originally Posted by ZeroLemon-BatteryCase

If the Samsung Dex does not work with the battery case:
First, please use another computer to try if possible.
Second, kindly note the Dex program will need to be installed first in your phone from Samsung.
Third, please use the original USB c cable, or any USB A to C cable with Data transferability.

DeX is installed. Was using original and aftermarket usb cable. But now I see what the problem is. You state it works with samsung DEX, but not specify only with DEX on PC. It does not work with DEX stand alone hooked up to a monitor. Which makes it useless to me. You guys really need to specify this in the product description.
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