Recently, I find an issue when using Smart Switch PC to update firmware of my N975U1. Specifically, after I click "update" and click two "Confirm" (or equivalently like "Agree"), the "Software Downloading" window does not pop up and the software acts like it is back to the main screen of the software. I have never rooted my Note10+ and the OTA function on the phone works fine. Further, the pre-download function can download the latest firmware of the phone but the updating window still refuse to pop up.
In addition, I also have a S10+, G975U1, which has no issue when updating its firmware. I have contacted Samsung Support, but they seems to have no idea about this issue temporarily and still trying to figure out solution through the log.
If someone knows how to solve this issue, please let me know. Thank you!