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N975fxxs3btb9 frp google

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By nf88nfno3054, Junior Member on 25th March 2020, 05:22 PM
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Hello, I need help. I can't get to the phone. Earlier removal of the lock code does not work.
I have the latest software version: N975FXXS3BTB9 ::
Please help Thanks:
25th March 2020, 09:12 PM |#2  
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Quote:
Originally Posted by nf88nfno3054

Hello, I need help. I can't get to the phone. Earlier removal of the lock code does not work.
I have the latest software version: N975FXXS3BTB9 ::
Please help Thanks:


If it is indeed the FRP lock then you have two options:
  • Input the last used google account information and password. Then perform a factory data reset to turn off the FRP lock
  • If you purchased or was given the phone contact the person whom you received it from and get the google account information. After entering the account and once your able to use the device perform a factory data reset to disable FRP lock


Otherwise no other help can be offered because the FRP lock is an anti-theft measure. If it was your google account last used and you don't remember your username/password then contact google for help. If you purchased or were given the device then you need to return it and/or get your back.

It is important to remember that when you sell/buy a phone (or give it to another person) it is important to always perform a factory data reset on the device. By performing a factory data reset you remove the google account information and disable the FRP lock.
25th March 2020, 10:07 PM |#3  
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Thank you, none of these options come into play. There is no way to get rid of this situation with this software? ;(.. Regards
25th March 2020, 10:15 PM |#4  
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Originally Posted by nf88nfno3054

Thank you, none of these options come into play. There is no way to get rid of this situation with this software? ;(.. Regards


FRP lock is enabled because a google account was present on the phone. In order to remove the FRP lock you need to input the Google account information and perform a factory data reset after your able to access the settings menu.


Was it your google account information that was last used on the phone or someone else's?

Granted it would be helpful if you put a little more info on what it is your trying to do exactly with the phone and what happened leading up to the issue (example: Are you trying to flash firmware to it, are you trying to root it (if root exists for the model), did you buy the phone, did someone give it to you, etc)
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25th March 2020, 11:36 PM |#5  
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It is plain clear that the device is from an unclear origin, a legally owned device can ALWAYS be serviced ultimately by samsung or carrier, whichever one does it in such or such country, when people says it is "imposible" then for sure, they have no legal proof of ownership
26th March 2020, 04:00 AM |#6  
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I just found that OP posted a similar situation in the honor 10 section, back in 2018, in which of course nobody offered help, as it looked suspicious
26th March 2020, 05:52 AM |#7  
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Quote:
Originally Posted by scottusa2008

FRP lock is enabled because a google account was present on the phone. In order to remove the FRP lock you need to input the Google account information and perform a factory data reset after your able to access the settings menu.


Was it your google account information that was last used on the phone or someone else's?

Granted it would be helpful if you put a little more info on what it is your trying to do exactly with the phone and what happened leading up to the issue (example: Are you trying to flash firmware to it, are you trying to root it (if root exists for the model), did you buy the phone, did someone give it to you, etc)


The phone had a google account, I did a hard reset. And the blockade popped out. I can go to the Samsung website but I will have to pay for this service. I wanted to rotate the device. I'm not a layman, I know a little about phones. However, this model had the latest firmware. I am not a thief and I have documents for this device.
26th March 2020, 05:55 AM |#8  
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Quote:
Originally Posted by winol

I just found that OP posted a similar situation in the honor 10 section, back in 2018, in which of course nobody offered help, as it looked suspicious

The device is legally bought, I just do not want to go to the site and pay for removing the lock, it is an authorized service on this latest Android.
26th March 2020, 10:55 AM |#9  
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Quote:
Originally Posted by nf88nfno3054

The phone had a google account, I did a hard reset. And the blockade popped out. I can go to the Samsung website but I will have to pay for this service. I wanted to rotate the device. I'm not a layman, I know a little about phones. However, this model had the latest firmware. I am not a thief and I have documents for this device.


Factory data reset disables FRP lock. If that is what you did then you shouldn't be getting a prompt. Since you can't enter the Google account information it is apparent it was not your Google account last used.

Unfortunately having papers saying you bought it doesn't mean the phone was obtained legitimately. The person you got it from may not have had the right to sell it.

I suspect there is more going on here then meets the eye.

If Samsung said they really can fix it go that route.
26th March 2020, 12:17 PM |#10  
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The proper ways to get help with FRP lock have been posted.

Recover the Google account and log in as usual, or seek official help from Samsung. Any other means will not be discussed on XDA.
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