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Samsung Trade in Post/Status

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By cheapshot789, Senior Member on 21st August 2019, 08:52 PM
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Creating this post to keep track of trade ins and any problems. Sent in pixel 3 xl today dropped it off, my last trade in was for the s10 plus sent note 8 had burn in and everything was accepted and good.
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22nd August 2019, 05:58 AM |#2  
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Quote:
Originally Posted by cheapshot789

Creating this post to keep track of trade ins and any problems. Sent in pixel 3 xl today dropped it off, my last trade in was for the s10 plus sent note 8 had burn in and everything was accepted and good.

Did you send accessories as well, or just the device?
22nd August 2019, 12:22 PM |#3  
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Quote:
Originally Posted by kxdaorbit

Did you send accessories as well, or just the device?

No just the device you don't need anything else
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23rd August 2019, 06:20 PM |#4  
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I'll be sending in a pristine iPhone 6 64gb to VZW for $450. Keeping my Note 8 as back up.

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23rd August 2019, 10:15 PM |#5  
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Just for info i record the phone and packing just to have proof
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24th August 2019, 01:14 AM |#6  
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i had 3 note 9s to trade for three 10+'s -- thats $1,800.00 in trade credit that I want to make sure I dont have any problems with.

I took videos of all 3 phones being reset in realtime. I then sent an email to samsung with a link to the videos and photos. got a ticket number in case any issues. all 3 phones in factory fresh no scratch direct from the factory mint level condition so I expect zero issues but best to have insurance in place.
24th August 2019, 02:21 AM |#7  
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Sent my Pixel 3XL in. Of course took pics and a video. Extreme bubble wrap as well.

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25th August 2019, 12:00 AM |#8  
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Well they received my phone yesterday got email now being evaluated i sent in really fast to avoid the overload of trade ins coming in. It seems that when they start having issues when they have so many
26th August 2019, 01:26 AM |#9  
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Do anyone think these are going to be any issue? Screen and everything else are in pristine condition and I did chat with Samsung explaining the condition and they said as long screen and back galas is not cracked, I should be fine and I even saved that chat. After seeing this thread, I kept feeling bad for not mailing the phone on Wednesday itself. Click image for larger version

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26th August 2019, 02:06 AM |#10  
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I have never done in trade in before and don;t know what to expect. When should I expect to recieve return instructions for the trade in? I recieved my note on Friday - but have not gotten anything from Samsung yet ?
26th August 2019, 02:10 AM |#11  
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Quote:
Originally Posted by Geekser

I have never done in trade in before and don;t know what to expect. When should I expect to recieve return instructions for the trade in? I recieved my note on Friday - but have not gotten anything from Samsung yet ?

That's what I was expecting to receive an email from Samsung but if you go to your Samsung order, you will see the FedEx label

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