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Need help regarding samsung finance plus app

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By drvish, Member on 24th June 2020, 11:55 AM
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hi i purchased galaxy note 10 lite 2 days ago. I purchased on EMI from samsung finance service. when the shopkeeper setup my phone he entered my loan details in samsung finance plus app on phone. now i am having issues with this app. this app continuously remain open in background. it does not close even when i tried to close it. it gives message" security policy prevent this app from closing". also i am not able to do some other things with this app. this app has been set as device administrator app. i am not even able to disable this app and set another app as administrator. disable option is grayed out. also i am not able to use developer mode options with this app. please provide any solution. rooting is not a solution because that i do not want. even if considering rooting thats not possible coz this app does not let developer options work so not able to enable usb debugging.
i talked to shopkeeper from where i purchased the phone. he told me that it is not possible to delete this app. this app will be deleted only after my loan amount id fully paid. so i have to wait till then. any workaround ????
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