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Dual Messenger and Whatsapp question

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By harimin, Junior Member on 2nd November 2017, 10:17 AM
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Hi,
For your information, I had two old WhatsApp accounts on two different old phones. What I want to accomplish is
combining both WA accounts into one phone (the new Galaxy Note 8).

I already installed and restored all the messages and media files from first WA account perfectly.

However, I got problem for the second WA account. I successfully installed the second WA app using the Dual Messenger
feature. When I started to activating the second WA account, WhatsApp failed to find my backup on my Google Drive account.
I could get my second WA account running, but I could not restore the messages and media files.

Could someone help me solving this problem? I tried to manually put the WA backup file into second WA app. Unfortunately, I
do not know where Samsung put the sandboxed WA apps data folder.

Regards,
Harimin.
2nd November 2017, 01:50 PM |#2  
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Login in your another account from Google, restore your messages, and, return to your account base.
5th November 2017, 02:10 AM |#3  
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Were you, or anyone who had the same problem, able to figure out a solution to this problem?
15th November 2017, 03:20 PM |#4  
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I have the same problem. When i activate the second account, the backup is found but cannot be uploaded.
Please help
I have the same problem if i use parallel space or other apps
29th November 2017, 12:25 PM |#5  
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Hi,

I have the same problem.
With parallel space Whatsapp restores the correct database of the second whatsapp number. I'm logged in with my standard google account.

If i use dual messenger - whatsapp it restores a strange db. It said i can't restore the chats and if i open then the second whatsapp i see 2 chats very old.
So which database is dual messenger - whatsapp restoring?
I made a backup off whastapp on my old (work) mobile to both google account.
I installed wa on my new phone under both google account with still it restores a database from where?

Someone know the answer?

Bianca
30th November 2017, 08:40 AM |#6  
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Fixed - Whatsapp Dual Messenger - Note 8
Hi All,
I managed to restore both of my chat history using dual messenger, please follow the steps and check if it will work for you:
If you are using two different phones
Let’s assume the following:
• Phone A is one of the old phones
• Phone B is the another old phone
• Phone C is the new phone with "Dual Messenger" feature
Steps
1. Open Whatsapp on Phone A
2. Click on options button --> settings
3. Chats --> Chat backup
4. Press on "BACK UP" button and make sure that Local value is updated with the current time
5. Using any file browser or PC connection, navigate to “/sdcard/whatsapp” and copy this folder to your computer/USB drive and call is Whatsapp_PhoneA
6. Make sure that you have folder called “Databases”
7. Repeat the same on Phone B (when you copy the whatsapp folder call is Whatsapp_parallel)
8. On Computer Create new Folder called Whatsapp
9. Copy Media folder from Whatsapp_PhoneA to Whatsapp folder
10. Copy Media folder from Whatsapp_PhoneB to Whatsapp folder
11. Copy Databases folder from Whatsapp_PhoneA to Whatsapp folder and rename is as Databases_phoneA
12. Copy Databases folder from Whatsapp_PhoneB to Whatsapp folder and rename is as Databases_phoneB
13. Copy the newly create folder (Whatsapp) to Phone C under the path /sdcard
14. On phone C, Settings --> Dual Messanger
15. Uninstall the second whatsapp messenger
16. Back to Application settings, Clear the cash/data of Whatsapp
17. At this stage, you will have only one instance of whtasapp, and without any number assigned
18. Using any file browser, go to /sdcard/whatsapp and rename Databases_phoneA to Databases
19. Start the Whatsapp application, and use the number of Phone A. complete the steps fully and you can restore the chats of Phone A
20. On completion of first instance of whatsapp (phone A version) go the dual messenger and install the second instance
21. Using any file browser, go to /sdcard/whatsapp and rename Databases folder to Databases_PhoneA
22. Using any file browser, go to /sdcard/whatsapp and rename Databases_PhoneB folder to Databases
23. Start the second instance of Whatsapp and use the number of Phone B, complete the steps fully.
24. You will have two working whatsapp instances with your fully restored chats.

If you are using Parallel Application
Let’s assume the following:
• Phone A is the old phone
• Phone B is the new phone
Steps
1. Open Normal Whatsapp on Phone A
2. Click on options button --> settings
3. Chats --> Chat backup
4. Press on "BACK UP" button and make sure that Local value is updated with the current time
5. Using any file browser or PC connection, navigate to “/sdcard/whatsapp” and copy this folder to your computer/USB drive and call is Whatsapp_Original
6. Make sure that you have folder called “Databases”
7. Repeat the same on Parallel version of whatsapp (when you copy the whatsapp folder call is Whatsapp_parallel)
8. On Computer Create new Folder called Whatsapp
9. Copy Media folder from Whatsapp_Original to Whatsapp folder
10. Copy Media folder from Whatsapp_parallel to Whatsapp folder
11. Copy Databases folder from Whatsapp_Original to Whatsapp folder and rename is as Databases_Original
12. Copy Databases folder from Whatsapp_Parallel to Whatsapp folder and rename is as Databases_Parallel
13. Copy the newly create folder (Whatsapp) to Phone B under the path /sdcard
14. On Phone B, Settings --> Dual Messanger
15. Uninstall the second whatsapp messenger
16. Back to Application settings, Clear the cash/data of Whatsapp
17. At this stage, you will have only one instance of whtasapp, and without any number assigned
18. Using any file browser, go to /sdcard/whatsapp and rename Databases_Original to Databases
19. Start the Whatsapp application, and use the number of Original Whatsapp. complete the steps fully and you can restore the chats of original whatsapp
20. On completion of first instance of whatsapp (original version) go the dual messenger and install the second instance
21. Using any file browser, go to /sdcard/whatsapp and rename Databases folder to Databases_Original
22. Using any file browser, go to /sdcard/whatsapp and rename Databases_Parallel folder to Databases
23. Start the second instance of Whatsapp and use the number of parallel whatsapp, complete the steps fully.
24. You will have two working whatsapp instances with your fully restored chats.
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22nd April 2018, 01:10 AM |#7  
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Thanks
Thanks. It worked on A7. Basically WhatsApp/Database is backup folder to manage and Media is mixture of both.

Quote:
Originally Posted by bakeera

Hi All,
I managed to restore both of my chat history using dual messenger, please follow the steps and check if it will work for you:
If you are using two different phones
Let’s assume the following:
• Phone A is one of the old phones
• Phone B is the another old phone
• Phone C is the new phone with "Dual Messenger" feature
Steps
1. Open Whatsapp on Phone A
2. Click on options button --> settings
3. Chats --> Chat backup
4. Press on "BACK UP" button and make sure that Local value is updated with the current time
5. Using any file browser or PC connection, navigate to “/sdcard/whatsapp” and copy this folder to your computer/USB drive and call is Whatsapp_PhoneA
6. Make sure that you have folder called “Databases”
7. Repeat the same on Phone B (when you copy the whatsapp folder call is Whatsapp_parallel)
8. On Computer Create new Folder called Whatsapp
9. Copy Media folder from Whatsapp_PhoneA to Whatsapp folder
10. Copy Media folder from Whatsapp_PhoneB to Whatsapp folder
11. Copy Databases folder from Whatsapp_PhoneA to Whatsapp folder and rename is as Databases_phoneA
12. Copy Databases folder from Whatsapp_PhoneB to Whatsapp folder and rename is as Databases_phoneB
13. Copy the newly create folder (Whatsapp) to Phone C under the path /sdcard
14. On phone C, Settings --> Dual Messanger
15. Uninstall the second whatsapp messenger
16. Back to Application settings, Clear the cash/data of Whatsapp
17. At this stage, you will have only one instance of whtasapp, and without any number assigned
18. Using any file browser, go to /sdcard/whatsapp and rename Databases_phoneA to Databases
19. Start the Whatsapp application, and use the number of Phone A. complete the steps fully and you can restore the chats of Phone A
20. On completion of first instance of whatsapp (phone A version) go the dual messenger and install the second instance
21. Using any file browser, go to /sdcard/whatsapp and rename Databases folder to Databases_PhoneA
22. Using any file browser, go to /sdcard/whatsapp and rename Databases_PhoneB folder to Databases
23. Start the second instance of Whatsapp and use the number of Phone B, complete the steps fully.
24. You will have two working whatsapp instances with your fully restored chats.

If you are using Parallel Application
Let’s assume the following:
• Phone A is the old phone
• Phone B is the new phone
Steps
1. Open Normal Whatsapp on Phone A
2. Click on options button --> settings
3. Chats --> Chat backup
4. Press on "BACK UP" button and make sure that Local value is updated with the current time
5. Using any file browser or PC connection, navigate to “/sdcard/whatsapp” and copy this folder to your computer/USB drive and call is Whatsapp_Original
6. Make sure that you have folder called “Databases”
7. Repeat the same on Parallel version of whatsapp (when you copy the whatsapp folder call is Whatsapp_parallel)
8. On Computer Create new Folder called Whatsapp
9. Copy Media folder from Whatsapp_Original to Whatsapp folder
10. Copy Media folder from Whatsapp_parallel to Whatsapp folder
11. Copy Databases folder from Whatsapp_Original to Whatsapp folder and rename is as Databases_Original
12. Copy Databases folder from Whatsapp_Parallel to Whatsapp folder and rename is as Databases_Parallel
13. Copy the newly create folder (Whatsapp) to Phone B under the path /sdcard
14. On Phone B, Settings --> Dual Messanger
15. Uninstall the second whatsapp messenger
16. Back to Application settings, Clear the cash/data of Whatsapp
17. At this stage, you will have only one instance of whtasapp, and without any number assigned
18. Using any file browser, go to /sdcard/whatsapp and rename Databases_Original to Databases
19. Start the Whatsapp application, and use the number of Original Whatsapp. complete the steps fully and you can restore the chats of original whatsapp
20. On completion of first instance of whatsapp (original version) go the dual messenger and install the second instance
21. Using any file browser, go to /sdcard/whatsapp and rename Databases folder to Databases_Original
22. Using any file browser, go to /sdcard/whatsapp and rename Databases_Parallel folder to Databases
23. Start the second instance of Whatsapp and use the number of parallel whatsapp, complete the steps fully.
24. You will have two working whatsapp instances with your fully restored chats.

14th May 2018, 10:01 AM |#8  
maheshhtc's Avatar
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Thanks @ Bakeera for the Guide. One important question: What if my Phone A has msgstore.db.crypt12 backed file and Phone B has the same of another number and these two files i have to use in whatsapp dual messenger on Phone C.
4th April 2020, 06:39 PM |#9  
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Hello,
I m using tow whatsapp in one phone. yesterday i take backup on 2nd dual whataspp and delet the Account. now i am reconfigured 2nd Dual whatsapp, but bakup is not restore. and i am using different google account for chat Bakuos. Pls guide how to restore chat history on 2nd dual whatsapp.
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