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Why isn't my LG HBS810 headset working properly with my Galaxy S10?

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By Rod F, Junior Member on 22nd June 2019, 02:23 PM
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I have been a long time Windows 10 Mobile user. However, Microsoft is leaving that platform behind, so I had to move on. A week ago today I purchased my first Android phone, the Samsung Galaxy S10. Things seem to be going well, although there is a learning curve.

One thing which isn't working correctly is my LG HBS810 Bluetooth headset. With my old Windows 10 Mobile device I could easily answer calls, initiate calls, listen to music, send text messages, etc. With my S10 I cannot initiate a call, answer a call nor send a text message. If I initiate a call using my S10, it works fine, but that's not useful when I'm driving. I'd rather just press the button on the headset to answer a call. I've gone into the Settings | Bluetooth and tried to figure out what's wrong. As far as I can determine the Use For does have both Calls and Audio checked. I've checked the LG HBS810 Bluetooth headset's specs; it uses Bluetooth 4.1. My new S10 uses Bluetooth 5. And certainly the LG HBS810 Bluetooth headset is older, but it was still functional with my old Windows 10 Mobile device - I just concluded it would work with my S10.

Is there some other setting(s) somewhere else I should go to, to enable something I've left undone? Or is it the case that the LG HBS810 Bluetooth headset is just too old for my S10?
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