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Unable to update to Android 10

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By anshu2015, Senior Member on 26th March 2020, 01:04 AM
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I bought unlocked galaxy s10 ATT variant from ebay. Everything works fine but I am unable to update it to Android 10 ( Current Version is Android 9) For some reason software button shows red and white icon and reset settings are disabled. How do I update it to Android 10 and enable reset settings?
27th March 2020, 01:37 PM |#2  
Tel864's Avatar
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I'm wondering if you're phone wasn't previously flashed with another firmware. What does your software version show, that may give you a clue if you're actually running original firmware.
28th March 2020, 01:12 AM |#3  
You can always flash the latest firmware with ODIN. Of course with it being AT&T firmware it's hard to find and found mostly only on pay sites.
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