This is just silly now (read post above this). Samsung needs 6 releases (4 leaks and 2 official) and almost 4 months to take away features given to us by google for free. Explanation that the operators in respective countries might have objected does not apply when we are talking about unlocked and unbranded devices. With no changelog, nothing seemimgly fixed or addressed.
We really need a poll that will serve as a petition for all issues and vote to decide urgency of demanded fixes to be sent out to samsung directly or via their facebook accounts.
It worked before for number of issue's.
And we can not wait too long either lest we repeat the episode with omnia HD (by the time petition was passed to Samsung the phone was deemed obsolete and abandoned and most issues were brushed asside as too expensive and not worth fixing) and get on top of it while the phone is still hot.
And no, I do not plan to sell my phone so perfectly satisfied people need not comment on this post in that manner.
Sent from my GT-I9100
Let's have some fun with this. I'll pretend to be from Samsung and just received your complaints above in the form of a letter.
Here's my response:
Dear Mr. Idan73,
Thank you for taking the time to write Samsung, we value our customers. As I understand your complaint, you're saying that updates issued subsequent to the purchase of your phone don't contain features that you would like to see provided. Further, you've somehow come in to possession of software not intended for your phone that you claim was produced by Samsung and has some of the features you describe. You haven't mentioned previously available features of the software included with your phone being removed as updates have been issued so I'll assume all the standard features that existed at the time of purchase are intact.
1) From time to time, Samsung issues updates to our phones in order to ensure they are operating efficiently and securely. As stated in our warranty, we are under no obligation to provide additional features other than those available at time of purchase.
2) Samsung sells phones worldwide and certain countries and regions have specific software that might include features not provided on your phone at the time of purchase. We do however insure that software included at the time of purchase is supported on all of our phones through the product's end-of-life. Some regional versions of the phone may include features not present on your phone at the time of purchase or may be added subsequently.
3) Software not specifically and officially released by Samsung for a specific phone and installed via one of our official update mechanisms is considered grey market. The features, behavior, and specifications of this type of software, no matter how it is obtained, is not Samsung's responsibility and use of this software could void your phone's warranty.
I'll certainly pass your enhancement requests on to our product managers for consideration for potential future enhancements. Again, thank you for being a Samsung customer.
Thanks,
Samsung
