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When is Samsung going to fix auto focus on the s20 Ultra in USA

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By BetaMan10, Junior Member on 14th March 2020, 03:02 PM
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Anyone have a timeline on when Samsung is going to fix their crap auto focus on the s20 Ultra? I have a 512gb which is out of stock everywhere but I don't want to be stuck with this garbage auto focus as I bought the phone for the camera and it's really bad like fix it or recall it bad. My guess is they will release something after the 15 days and it won't fix it and I will be stuck with garbage but whatever hopefully I get a high value on their fixed phone for trade in.
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14th March 2020, 03:35 PM |#2  
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I too would like to know. However I am keeping mine as I have already traded in my iPhone 11 pro. I am just kinda stuck right now, and am just as frustrated that NO info is available for the snapdragon version. I am also unsure if my unlocked version will get it direct or if I will need to wait for it.
14th March 2020, 04:05 PM |#3  
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Quote:
Originally Posted by BetaMan10

Anyone have a timeline on when Samsung is going to fix their crap auto focus on the s20 Ultra? I have a 512gb which is out of stock everywhere but I don't want to be stuck with this garbage auto focus as I bought the phone for the camera and it's really bad like fix it or recall it bad. My guess is they will release something after the 15 days and it won't fix it and I will be stuck with garbage but whatever hopefully I get a high value on their fixed phone for trade in.

Nobody has a crystal ball and return it if your unhappy.
14th March 2020, 05:17 PM |#4  
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We're just gonna have to wait it out. Samsung is SLOW with their updates.
14th March 2020, 08:59 PM |#5  
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April update.
17th March 2020, 06:30 PM |#6  
I've found a sort of fix . (For me anyway) I noticed when I was doing the hand swipe focus test (moving hand in front of sensor... Then moving when focuses and repeating).. and I noticed it was struggling until the little grey circle turned yellow from the "Shot Suggestion" feature... It looks like the phone is prioritizing getting a "good shot" to focusing... When I turned it off my focus sped up and seems to work instantly 99.5% of the time... Let me know if this works for any of you... Also I didn't read through the post so I don't know if this was posted or not.
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17th March 2020, 08:14 PM |#7  
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Quote:
Originally Posted by BetaMan10

Anyone have a timeline on when Samsung is going to fix their crap auto focus on the s20 Ultra? I have a 512gb which is out of stock everywhere but I don't want to be stuck with this garbage auto focus as I bought the phone for the camera and it's really bad like fix it or recall it bad. My guess is they will release something after the 15 days and it won't fix it and I will be stuck with garbage but whatever hopefully I get a high value on their fixed phone for trade in.

It can be made better to where it works really well in daytime brightness. But will never be very good in low light. Most likely Manual Focus will be needed for very low light situations. That is because the S20 and s20+ use Dual Pixel Auto Focus (DPAF) and the Ultra uses a Phase Detection Auto Focus (PDAF) which is good for fast auto focusing in bright situations like daytime but terrible in low light.
18th March 2020, 04:11 PM |#8  
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Quote:
Originally Posted by nique0201

I've found a sort of fix . (For me anyway) I noticed when I was doing the hand swipe focus test (moving hand in front of sensor... Then moving when focuses and repeating).. and I noticed it was struggling until the little grey circle turned yellow from the "Shot Suggestion" feature... It looks like the phone is prioritizing getting a "good shot" to focusing... When I turned it off my focus sped up and seems to work instantly 99.5% of the time... Let me know if this works for any of you... Also I didn't read through the post so I don't know if this was posted or not.

Shot suggestion was off by default on mine and I disabled scene optimizer as well.
18th March 2020, 10:22 PM |#9  
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Better question is why aren't the android sites or blogs picking up the auto focus/ camera story? Maybe a little more exposure will hurry Samsung to fix due to bad press.
19th March 2020, 12:22 AM |#10  
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Originally Posted by HigherSensation

Better question is why aren't the android sites or blogs picking up the auto focus/ camera story? Maybe a little more exposure will hurry Samsung to fix due to bad press.

I got Banned for pushing the issue in Samsung community. They obviously don't like the bad press.
19th March 2020, 01:06 AM |#11  
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Apparently Samsung has released a fix for Exynos variant https://www.sammobile.com/news/galax...era-autofocus/
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