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G9860 (HK or TAIWAN) for use in the UK... questions

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By relax24, Senior Member on 29th June 2020, 03:40 PM
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Hi, apologies for starting a new thread on this. I've asked the questions but can't get a definitive answer so hoping this will help me and other prospective buyers.

I have 2 options. Buy from wondamobile and get the HK version (TGY csc) or buy from T-dimension and get the Taiwan version (BRI csc)

Both are dual sim 128gb. However I want to be able to use both an sd card and a 5g sim. I'm seeing reports that even after the latest firmware update, you can only get 5g if you put the sim in sim slot 2. Is that true because I wouldn't get it if I can't add an sd card as 128gb is nowhere enough space and I don't like saving my pics to the cloud and my WhatsApp media folder just grows and grows as I like to keep old stuff.

So really:

1) can I use both sim slot and sd card and still get 5g here in the UK (EE). I've checked and the 5g band n78 is what ee use so it will pick up the 5g signal

2) does it matter which version I get, hk or taiwan?

3) even though wondamobile say volte and WiFi calling won't work, I think with the latest update they do work. Is that right?

4) is t-dimension OK to buy from?

Thanks!
29th June 2020, 10:28 PM |#2  
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So I bought from t-dimensions via eBay (G9860). They are based in HK so u assumed I would get the HK version, however I got the BRI version. As people have said in other threads, there's no option to select 5g on this model as there is no 5g in Taiwan yet.

I changed the CSC from BRI to TGY using Sankey using a guide on this forum - was relatively simple process and didn't wipe my phone - I can now select 5g for both sim 1 and sim 2 - whether I can actually get 5g I don't know. While passing through a 5g area, I didn't catch a 5g reception, only 4g plus (I'm on a Vodafone 5g tariff) so I'm not entirely sure. My Vodafone SIM was in sim 2 tray.

Also both Google pay and Samsung pay work. For Samsung pay, when signing up you have some Chinese writing, but after that it's all English and you can add UK cards to your account. You will see a Chinese banner with HK ads thou.

WiFi calling works for me, volte doesn't appear to despite it being selected.

Not really answered your questions, but hopefully my experience is helpful
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29th June 2020, 11:09 PM |#3  
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Quote:
Originally Posted by films123

So I bought from t-dimensions via eBay (G9860). They are based in HK so u assumed I would get the HK version, however I got the BRI version. As people have said in other threads, there's no option to select 5g on this model as there is no 5g in Taiwan yet.

I changed the CSC from BRI to TGY using Sankey using a guide on this forum - was relatively simple process and didn't wipe my phone - I can now select 5g for both sim 1 and sim 2 - whether I can actually get 5g I don't know. While passing through a 5g area, I didn't catch a 5g reception, only 4g plus (I'm on a Vodafone 5g tariff) so I'm not entirely sure. My Vodafone SIM was in sim 2 tray.

Also both Google pay and Samsung pay work. For Samsung pay, when signing up you have some Chinese writing, but after that it's all English and you can add UK cards to your account. You will see a Chinese banner with HK ads thou.

WiFi calling works for me, volte doesn't appear to despite it being selected.

Not really answered your questions, but hopefully my experience is helpful

That helps a lot! How was your experience with t-dimension in terms of delivery. I heard they also ask for ID which I'm hesitant to send to China lol.

Interesting about the 5g too. I'll need another person to share their experience in relation to it working. I know I read one guy on here say it only works in sim 2, but they never mentioned if the option was also there for sim slot 1 and that they selected it but didn't pick up anything. 5g can be dodgy so who knows.

Samsung pay and Google pay I don't use anyway so fine with that not working. I think the same guy mentioned volte worked on ee... Again I dunno which sim slot or if it matters, or if you need a base hk model like his. Is there any reason why you have yours in sim 2 by default?
29th June 2020, 11:37 PM |#4  
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So they didn't ask me for any ID - the only issue I had was that I ordered the cosmic black version and they messaged via eBay that they don't have it in stock and would I like either grey or white instead. I asked how long for the black and was advised they don't know so if I want black they would rather refund than hold the order... I decided to go for white - actually glad as it looks quite nice and not had a white phone before. It took a week to arrive - they used DPD. No tracking available until in the UK which got me abit worried, but as soon as it showed up in Manchester, DPD delivered it the next day. Btw I didn't have any customs or tax charges either.

From what I read on trustpilot it's sounded like they only asked for ID if your delivery address was different to your PayPal verified address. Again, I ordered via ebay and PayPal so maybe that's why I didn't get asked for ID.

My primary number is in sim 1 and sim 2 had my simo which I use for data. No other particular reason for that order, that's just how I had it in my last phone (OnePlus 5t).

Only other thing to add is that if 5g is selected for sim 2 and then try and select it in sim 1 I get the message ' if you change sim 1 to 5g, sim 1 will be used for mobile data' and then sim 2 changes to 4g - so you can only have 5g selected for either sim 1 or sim 2, not both at the same time.
29th June 2020, 11:37 PM |#5  
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Quote:
Originally Posted by relax24

Hi, apologies for starting a new thread on this. I've asked the questions but can't get a definitive answer so hoping this will help me and other prospective buyers.

I have 2 options. Buy from wondamobile and get the HK version (TGY csc) or buy from T-dimension and get the Taiwan version (BRI csc)

Both are dual sim 128gb. However I want to be able to use both an sd card and a 5g sim. I'm seeing reports that even after the latest firmware update, you can only get 5g if you put the sim in sim slot 2. Is that true because I wouldn't get it if I can't add an sd card as 128gb is nowhere enough space and I don't like saving my pics to the cloud and my WhatsApp media folder just grows and grows as I like to keep old stuff.

So really:

1) can I use both sim slot and sd card and still get 5g here in the UK (EE). I've checked and the 5g band n78 is what ee use so it will pick up the 5g signal

2) does it matter which version I get, hk or taiwan?

3) even though wondamobile say volte and WiFi calling won't work, I think with the latest update they do work. Is that right?

4) is t-dimension OK to buy from?

Thanks!


Any reason those two shops are your only options?
29th June 2020, 11:40 PM |#6  
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Those are 2 I've seen mentioned by people. There's a user on ebay also selling for much cheaper than either but I'm not sure how safe it is buying from ebay
29th June 2020, 11:45 PM |#7  
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Quote:
Originally Posted by films123

So they didn't ask me for any ID - the only issue I had was that I ordered the cosmic black version and they messaged via eBay that they don't have it in stock and would I like either grey or white instead. I asked how long for the black and was advised they don't know so if I want black they would rather refund than hold the order... I decided to go for white - actually glad as it looks quite nice and not had a white phone before. It took a week to arrive - they used DPD. No tracking available until in the UK which got me abit worried, but as soon as it showed up in Manchester, DPD delivered it the next day. Btw I didn't have any customs or tax charges either.

From what I read on trustpilot it's sounded like they only asked for ID if your delivery address was different to your PayPal verified address. Again, I ordered via ebay and PayPal so maybe that's why I didn't get asked for ID.

My primary number is in sim 1 and sim 2 had my simo which I use for data. No other particular reason for that order, that's just how I had it in my last phone (OnePlus 5t).

Only other thing to add is that if 5g is selected for sim 2 and then try and select it in sim 1 I get the message ' if you change sim 1 to 5g, sim 1 will be used for mobile data' and then sim 2 changes to 4g - so you can only have 5g selected for either sim 1 or sim 2, not both at the same time.

Appreciate the detailed reply! Oddly enough I can't even find t-dimension on UK ebay. I have found a random seller called bestbuy263 or something selling for £630

Re the sim 1 sim 2 stuff, I would only have 1 sim as I need sim 2 for the micro sd
29th June 2020, 11:53 PM |#8  
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Quote:
Originally Posted by relax24

Those are 2 I've seen mentioned by people. There's a user on ebay also selling for much cheaper than either but I'm not sure how safe it is buying from ebay


Why not buy from a reputable store like The Carphone Warehouse?


Then you get a warranty, and know it will work on 5G



NO way would I buy from some foreign website or ebay for something that expensive, ebay you will lose your money if it breaks, and quite possibly with those online sites too, the wondamobile one already says they are unsealed because they had to activate them before shipping, I wouldn't be accepting a £1k device that had already been used / possibly refurbished, possibly IMEI stolen / blocked


Spend the little extra and buy from the UK, and not ebay/amazon, buy it new from a good rep store
29th June 2020, 11:55 PM |#9  
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Quote:
Originally Posted by *Detection*

Why not buy from a reputable store like The Carphone Warehouse?


Then you get a warranty, and know it will work on 5G



NO way would I buy from some foreign website or ebay for something that expensive, ebay you will lose your money if it breaks, and quite possibly with those online sites too, the wondamobile one already says they are unsealed because they had to activate them before shipping, I wouldn't be accepting a £1k device that had already been used / possibly refurbished, possibly IMEI stolen / blocked


Spend the little extra and buy from the UK, and not ebay/amazon, buy it new from a good rep store

Because carphone warehouse is a UK company and only sells the UK version I.e exynos variant. And I don't want the exynos because they've borked it
30th June 2020, 12:13 AM |#10  
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Quote:
Originally Posted by relax24

Appreciate the detailed reply! Oddly enough I can't even find t-dimension on UK ebay. I have found a random seller called bestbuy263 or something selling for £630

Re the sim 1 sim 2 stuff, I would only have 1 sim as I need sim 2 for the micro sd

So the eBay trader ID they used is 'skytrade19' but had all the blurb of t-dimensions. Also I got emailed a t-dimensions invoice afterwards with 'skytrade19' listed as sales agent. The item id was 153876284501 - I can see it in my transaction history, but looks like the listing has ended.

T-dimensions does have a store on eBay.com.au - item id 392790145906 will bring up the listing for the g9860 in white. Converting the price from AUD to GBP works about about £660. I'd message them and ask if they are willing to list on eBay UK if your keen on buying from them on eBay.

I haven't bought like this before but wanted the Snapdragon model like you. I liked the idea of ebay and PayPal protection together so took the gamble and bought it. I used PayPal credit as well so should have section 75 protection for my purchase (which I wouldn't have if I used PayPal with a credit card) - see mse forum for details on the section 75 stuff.

Anyway it worked out for me overall, that's all I can say.
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30th June 2020, 12:23 AM |#11  
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Quote:
Originally Posted by relax24

Because carphone warehouse is a UK company and only sells the UK version I.e exynos variant. And I don't want the exynos because they've borked it


No they haven't, mine is the Exynos version and it is fine, this last update fixed the only issue I had with it and that was a delay taking selfie photos with the front facing cam, now it's instant


I've been talking to a guy who exchanged his Exynos S20U for the Snapdragon version and he says the only improvement is it doesn't get as hot during game-play, but videos and selfie photos are worse


Don't listen to the SD owners hating on the Exynos, and likewise vice versa, and if I was going to import a SD model from anywhere it would be the US, not Asia
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