Originally Posted by kartman_canada
New S8 today... I was pumped but I'm starting to get concerned. I've tried with AOD on and off but if I pocket the device and walk around a bit it seems not to want to wake up and bring me to the lock screen.
Once I get it to respond, it's restarting.... Boooo
Any thoughts? Defective unit?
the exact same problem is happening to my new s8 plus as well... even had T-Mobile send me another.. same issue with that too... AOD goes dim.. phone becomes unresponsive and then restarts. already did this 3 times today.. tried turning of OAD.. no luck.. I did notice that it happens a lot when I put phone in pocket.
---------- Post added at 10:17 AM ---------- Previous post was at 10:14 AM ----------
Originally Posted by BarryH_GEG
Did you restore from your old phone with Smart Switch? Sometimes Samsung's or third party apps can create version conflicts when they're moved over. BTW, where are you and what's the region of your phone?
I restored both phones using smart restore.. could it be that I have to manually restore my phone? ie.. install each application seperately