My SM-G965U T-Mobile has unknown IMEI can I fix this?

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By xdanoobman, Junior Member on 27th June 2020, 12:13 AM
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After a T-Mobile update to Android 10 One UI 2.0 my phone behaved oddly. It frequently lost data and network connection, whilst playing PUBG froze and restarted itself. I thought maybe it was because I was being a but abusive to the phone but then I realized my phone literally has IMEI status as unknown and now I cant connect to T-Mobile services at all. I got a new SIM card thinking a two year old SIM might be faulty ans the problems persisted. That didnt work so I cleared cache. Then factory resetted. Then cleared cache again and reset again. But to no avail . So now I have made an XDA account because I dont know what to do with my phone. Is it possible to restore my phone's IMEI? If so how?
P.S I did not tinker with this phone in anyway whatsoever like rooting and such.
Thank you XDA community.
29th June 2020, 05:16 PM |#2  
loop4444's Avatar
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i think your phone was stolen, or you stole it. if you did not not root/custom rom, sorry but thats the only explanation. cheers

Sent from my Samsung Galaxy S9+ using XDA Labs
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