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Old Whatsapp Chats Disappeared

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By adhya, Senior Member on 11th July 2018, 07:58 PM
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14th September 2018, 04:53 AM |#11  
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Quote:
Originally Posted by Nik009

@adhya is this issue if yours solved? If yes, how ?
Coz, mine still happening for last two months, and I have tried literally everything, but m unable to stop it.

The issue is still there. Give it a try to stop using device maintenance software. If the issue still persist, then I have no idea.
 
 
19th September 2018, 02:46 AM |#12  
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i thought it only happens to me.

a month ago i bought Samsung A6 Plus (SM-A605G/DS) and updated firmware to July 2018 Security Patch.
my old whatsapp message are missing randomly. even i actively chat with that person, after for around 1 week, the first day messages with him is starting gone, day by day. finally the chat room is still there but with the blank message.

i tried everything, e.g. factory reset, reinstall whatsapp, even i replaced my sim card.
it makes me crazy.

tried also to contact whatsapp, they said that i have a corrupt in my whatsapp database or invalid chat database and gave me a not working solution (reinstall whatsapp). replied to them if the solution is not working, but no response from them.

just yesterday it happens again to me.

please help how to solve the issue....

---------- Post added at 08:46 AM ---------- Previous post was at 08:26 AM ----------

is it possible to disable the daily local backup process? i suspect this problem due to that process.

The problem never appears on the day i reinstalled the whatsapp.
19th September 2018, 12:45 PM |#13  
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Quote:
Originally Posted by adhya

The issue is still there. Give it a try to stop using device maintenance software. If the issue still persist, then I have no idea.

Hi Adhya, could you please share the result? is that works?
and can you please also share the way how you disable the device maintenance software?
20th September 2018, 07:50 AM |#14  
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I'm facing this problem from last 2 months...
1st I thought its just the old conversations... But today I noticed yesterday's conversations are gone too (some chats)...
I mailed them... They said it'll be fix in next update (lol)...
Using moto x4 (8.0 Oreo)
20th September 2018, 09:41 AM |#15  
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Quote:
Originally Posted by SouravSatvaya

1st I thought its just the old conversations... But today I noticed yesterday's conversations are gone too (some chats)...
I mailed them... They said it'll be fix in next update (lol)...
Using moto x4 (8.0 Oreo)

yes correct, yesterday i noticed that it is not only the old chats are gone

i hope they will release the update soon
3rd October 2018, 01:51 AM |#16  
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latest update also not solving the problem..
3rd October 2018, 11:38 AM |#17  
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Quote:
Originally Posted by Jkoe

yes correct, yesterday i noticed that it is not only the old chats are gone

i hope they will release the update soon

Hai im facing that problem too and i have no idea how it can be solved..

---------- Post added at 10:38 AM ---------- Previous post was at 10:33 AM ----------

Quote:
Originally Posted by Jkoe

latest update also not solving the problem..

Ifnu solved it already. Can u please shared the solution. Im from indonesia.. using samsung a8+ and having that problem too since i using this phone.. i just want to know the problem is on the aplication (whatsap) or the device or in the simcard ...
3rd October 2018, 12:00 PM |#18  
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Quote:
Originally Posted by Eternia65

Hai im facing that problem too and i have no idea how it can be solved..

---------- Post added at 10:38 AM ---------- Previous post was at 10:33 AM ----------



Ifnu solved it already. Can u please shared the solution. Im from indonesia.. using samsung a8+ and having that problem too since i using this phone.. i just want to know the problem is on the aplication (whatsap) or the device or in the simcard ...

Hi, I'm also from Indonesia.
until now the problem is still appear and i don't know what is the trigger.
i dont think the problem is on the simcard, i already replaced my sim card but it still there.
last week i planned to switched my phone to Samsung A8+ , getting crazy with my A6+, lucky i didn't buy that.
3rd October 2018, 12:27 PM |#19  
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Quote:
Originally Posted by Jkoe

Hi, I'm also from Indonesia.
until now the problem is still appear and i don't know what is the trigger.
i dont think the problem is on the simcard, i already replaced my sim card but it still there.
last week i planned to switched my phone to Samsung A8+ , getting crazy with my A6+, lucky i didn't buy that.

Oh u from indonesia? Can i get your contact plz? Need to chat with a person who hv this issues.. getting crazy
3rd October 2018, 02:35 PM |#20  
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Temporary solution
I had the same issue. I finally founded the temporary solution.I rolled back to old version 2.18.122
It have no issues.... Download old version of whatsapp from apkmirror. Hope it helps..

---------- Post added at 02:31 PM ---------- Previous post was at 02:19 PM ----------

Quote:
Originally Posted by Jkoe

Hi, I'm also from Indonesia.
until now the problem is still appear and i don't know what is the trigger.
i dont think the problem is on the simcard, i already replaced my sim card but it still there.
last week i planned to switched my phone to Samsung A8+ , getting crazy with my A6+, lucky i didn't buy that.


I used different mobile like sony,honor but issues are still there. Problem is with whatsapp new version, not your mobile device... Switch to old version of whatsapp as possible to solve the issue..I am using 2.18.122...now no issues.
3rd October 2018, 03:46 PM |#21  
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Quote:
Originally Posted by JOE149

I had the same issue. I finally founded the temporary solution.I rolled back to old version 2.18.122
It have no issues.... Download old version of whatsapp from apkmirror. Hope it helps..

---------- Post added at 02:31 PM ---------- Previous post was at 02:19 PM ----------




I used different mobile like sony,honor but issues are still there. Problem is with whatsapp new version, not your mobile device... Switch to old version of whatsapp as possible to solve the issue..I am using 2.18.122...now no issues.


I will try download that version... u are using 2.18.122 for how long ? And really no issues ? No missing chat randomly? I try like a lot but nothing help... will do download your version soon. Thx 4 ur help ...
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