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Fingerprint not responding

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By bamserl, Senior Member on 12th March 2018, 04:21 PM
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My S9's fingerprint reader sometimes doesn't react. Neither does it unlock nor does the swipe down function work.
In order to get it working again, i have to reboot my phone.
Anyone else with that problem?
 
 
12th March 2018, 04:26 PM |#2  
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Same here

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12th March 2018, 04:42 PM |#3  
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I got this for the first time today
12th March 2018, 08:52 PM |#4  
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Bobbed into samsung store which has the Apple equivalent of the genius bar he said there is a update coming out Friday for unlocked devices which hopefully will sort the issue out and if it then continues then it may need a replacement but seen as so many of us are having the issue he thinks it's software related fingers crossed

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13th March 2018, 01:31 AM |#5  
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Same here

Trimis de pe al meu SM-G965F folosind Tapatalk

---------- Post added at 12:31 AM ---------- Previous post was at 12:27 AM ----------

Quote:
Originally Posted by bamserl

My S9's fingerprint reader sometimes doesn't react. Neither does it unlock nor does the swipe down function work.
In order to get it working again, i have to reboot my phone.
Anyone else with that problem?

Yes

Trimis de pe al meu SM-G965F folosind Tapatalk
13th March 2018, 07:24 AM |#6  
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I had this issue once yesterday. Fingers crossed.

I hope it's software related as I really the phone.

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13th March 2018, 09:44 AM |#7  
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It's a known issue, even some youtubers and reviewers addressed this. Apparently it can be fixed by turning off finger sensor gestures.
So obiously its a software issue, lets hope that Samsung will fix it asap
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13th March 2018, 06:30 PM |#8  
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It happened to me 3 times now. Really annoying. Firest time I thought I didn't set my lock parameters correctly then the phone suggested a restart. After this, it happened again, and now, reading this I feel relieved.
Waiting for the update.
Regards!
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14th March 2018, 09:12 AM |#9  
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you're not alone people!

same goes with russian unlocked S9+
14th March 2018, 10:04 AM |#10  
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I had this happen to me at least once a day.

Getting annoyed. Thinking of exchanging my set.
14th March 2018, 11:09 AM |#11  
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Popped in here just to check, as this keeps happening to me to. Hope the fix is out soon.
Had a similar issue on my Pixel 2 XL. Switched to the S9 only to find the same thing happening
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