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Sidesync - Confirmed by Samsung support as not yet compatible with S9

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By dnmrt, Member on 12th March 2018, 02:59 PM
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It is my first day back at work with my new S9. I have always found SideSync a handy tool, plug your phone in via USB and it will charge whilst displaying your mobile's display on your PC. I noticed that I couldn't connect via USB as I normally do and WiFi would connect via a hotspot but not our main network.

I have just finished a live chat with Samsung Support and after some testing, I was told:
"Thank you so much for patiently waiting. Upon checking, we do apologise but at Sidesync is not compatible with S9 at the moment. Samsung are working on it as soon as possible for more improvements."

Before contacting samsung, I tried:
-Re-installing SideSync on PC
-Re-Installing Samsung Mobile USB drivers
-Restarting PC
Samsung adviser asked me to try:
From the dialler on your device, enter *#0808#.
Under 'USB', select AP.
Under 'USB Settings', select MTP +ADB.
Soft reboot device
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15th March 2018, 07:53 AM |#2  
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Quote:
Originally Posted by dnmrt

It is my first day back at work with my new S9. I have always found SideSync a handy tool, plug your phone in via USB and it will charge whilst displaying your mobile's display on your PC. I noticed that I couldn't connect via USB as I normally do and WiFi would connect via a hotspot but not our main network.

I have just finished a live chat with Samsung Support and after some testing, I was told:
"Thank you so much for patiently waiting. Upon checking, we do apologise but at Sidesync is not compatible with S9 at the moment. Samsung are working on it as soon as possible for more improvements."

Before contacting samsung, I tried:
-Re-installing SideSync on PC
-Re-Installing Samsung Mobile USB drivers
-Restarting PC
Samsung adviser asked me to try:
From the dialler on your device, enter *#0808#.
Under 'USB', select AP.
Under 'USB Settings', select MTP +ADB.
Soft reboot device

So there going to be discontinuing SideSync in favor of Samsung Flow from the Galaxy S9 onward
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15th March 2018, 08:10 AM |#3  
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Quote:
Originally Posted by Camry2731

So there going to be discontinuing SideSync in favor of Samsung Flow from the Galaxy S9 onward

I wonder how long it will take them?
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16th March 2018, 04:43 PM |#4  
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special needs guy
hey I am a special needs guy who uses sidesiync to navigate my phone and I just found out that you are not going to make it work on galaxy s9 and I really enjoyed it because it is the only way that can use my phone
I will really appreciate if you did not take it away please
Quote:
Originally Posted by dnmrt

I wonder how long it will take them?

17th March 2018, 09:23 AM |#5  
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This sucks. Is sammy flow compatible with mac os?
19th March 2018, 11:54 AM |#6  
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Quote:
Originally Posted by ssgunner20

This sucks. Is sammy flow compatible with mac os?

Doesn't look like it.
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19th March 2018, 12:37 PM |#7  
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Samsung Flow requires Google Play Services whereas Sidesync does not, correct? That's a blow.
19th March 2018, 03:37 PM |#8  
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flow/sidesync
hi, so i have an s9 and a tab a 10.1 with s-pen(nougat 7.0).
can not use sidesync with s9
can not use flow with tab a (according to play store-not compatible with this version)

whats left? is there anything

thank you
20th March 2018, 12:39 PM |#9  
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Quote:
Originally Posted by bobwal70

hi, so i have an s9 and a tab a 10.1 with s-pen(nougat 7.0).
can not use sidesync with s9
can not use flow with tab a (according to play store-not compatible with this version)

whats left? is there anything

thank you

I have both Flow and SideSync installed in my PC (with Windows 10).

Flow is better than SideSync in almost all the things, but it's not able to mirror the screen yet.
20th March 2018, 01:55 PM |#10  
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for now i use teamviewer.... waiting for samsung flow ... btw. you can install samsing flow via samsung store. but there is no mirroring option
20th March 2018, 03:21 PM |#11  
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Flow
Quote:
Originally Posted by inteks

for now i use teamviewer.... waiting for samsung flow ... btw. you can install samsing flow via samsung store. but there is no mirroring option

But I can not use flow with my tab a 10.1 with spen... I can install flow on my s9 and on my PC.
So how do I sync files between phone and tablet?

Thank you
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