Has anyone else's data and hot spot slowed way down to where they barely work after the ARI4 update on the SM-G960U? Nothing will load on chrome or most of my apps and hot spot is useless. I've tried updating the prl/profile, a soft reset, clearing the cache and changing the preferred data to lte/cdma and nothing has helped. I really don't want to do a hard reset. I'm on boost mobile but the other two phones' data work just fine.
ok it worked for a while now i'm back to the same issue. data buffers/cuts on and off, it cut off completely yesterday and 5G wifi no longer shows up. (been that way for a while). boost was no help whatsoever and the morons kept telling me that 5G data isnt out in my area yet. um, i said 5G wifi.. plus i got disconnected 4 times in two hours of chat. i'm done with that
Tell them 5GHz rather than 5G, they are just monkeys reading scripts from a screen
Try changing the 5GHz channel on your router, I know mine can only serve all 5Ghz capable devices if I set it to CH36, any higher and some can't see it
As above, update your firmware, you can use the U1 firmwares without the carrier bloat too to get the latest release
Factory reset is sometimes the only fix though
I messaged them through Facebook, as they told me to do and it was still useless talking to them. They completely blew off the fact that my data is wonky and it was cutting off. Typical of them though.
Unfortunately I don't have access to the router, it's a shared network for where we live. I've asked them to reset it and they did but it still didn't help. All my other phones are picking it up so it has to be this phone.
I'm on an U1 firmware now and the same thing. Not just that when I use the phone now it gets stuck in it. I'll hit home and nothing, just the phone screen until I restart it. I tried to go back to U but I get stuck at "file analysis" for some odd reason.
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