Response from Samsung
Hi. I have received the following from Samsung. I wonder how long this will take as my new Gear Sport is pretty much useless without this fix. I have same issue, Gear app works on my Huawei P20 pro but the Galaxy app store from within won't. It doesn't even work on the watch.
Dear Customer,
Thank you for contacting us. We appreciate the opportunity to assist you.
Kindly know that this feature is not yet supported, but I have labeled your inquiry as a suggestion for the developing department to review.
We are very grateful for your email. We make every effort to provide services of the highest value for our customers. Your comments and requests are greatly appreciated. We appreciate you taking the time to share your ideas.
Please know that we are continually working to improve the Samsung customer experience, and we have taken your feedback into consideration.
In the future, please do not refrain from contacting us with any questions and suggestions you may have! We appreciate the accuracy of your suggestions!
We are always proud to see a happy and suggestive user. As a wise person once said: "Any feedback is good feedback."
Should you encounter any other unexpected situation and have more questions, please do not hesitate to contact us and our support team will assist you with all the necessary information.
Also, if you visit the Content & Services Customer Support Website, , you will be able to find all Samsung Content and Services we support in your country.
Thank you for using our services. Your satisfaction is very important to us.
Kind regards,
Allen
Customer Service Center