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Subscription Refund Please

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By georgiapi, XDA Ad-Free Senior Member on 29th October 2017, 06:12 PM
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When I subscribed for 9.99 the forum changed and loads horribly slow.
I have looked at my ISP speeds and other sites, toggled my add blocker, and its only on XDA.

Please refund my 9.99 and reset me back to the normal plane Jane site.

Thank You
 
 
29th October 2017, 06:16 PM |#2  
Quote:
Originally Posted by georgiapi

When I subscribed for 9.99 the forum changed and loads horribly slow.
I have looked at my ISP speeds and other sites, toggled my add blocker, and its only on XDA.

Please refund my 9.99 and reset me back to the normal plane Jane site.

Thank You

If you had asked in
https://forum.xda-developers.com/sho....php?t=1976627
[All XDA Members] Requests to Moderators and Admins
You would likely get a faster response from someone who can help you.


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29th October 2017, 06:24 PM |#3  
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Quote:
Originally Posted by georgiapi

When I subscribed for 9.99 the forum changed and loads horribly slow. I have looked at my ISP speeds and other sites, toggled my add blocker, and its only on XDA. Please refund my 9.99 and reset me back to the normal plane Jane site. Thank You

The following thread is one of a few threads that are a very good place for an Administrator (who handles the monetary end of the xda-developers) to address issues to include this one.

https://forum.xda-developers.com/sho....php?t=1976627

You also have an option to PM one or more Administrators that can help you. Some of them are @MikeChannon, @the_scotsman and @svetius (to name just a few).

I'm not in a position to state that you have to use those avenues but, I can only suggest/recommend, what i feel, are a few of the better ones to take.

I wish you the best of luck!


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31st October 2017, 04:08 PM |#4  
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Quote:
Originally Posted by georgiapi

When I subscribed for 9.99 the forum changed and loads horribly slow.
I have looked at my ISP speeds and other sites, toggled my add blocker, and its only on XDA.

Please refund my 9.99 and reset me back to the normal plane Jane site.

Thank You

We will refund you, however, I'm surprised the site is more slow with ad-free. In all of our test, the speed is much faster.

Plesae send your PayPal transaction number to ad-free(at)xda-developers.com and we will take care of the refund, if that's what you want.
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3rd November 2017, 05:57 AM |#5  
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Thanks, I don't know hat happened but I cannot even get thew start page I had.
Swap me back and I'll see if it reverses.
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