The system is basically an Android box utilizing the touch screen and monitor of my Uconnect 8.4 head unit. The naming in the settings is rk3188 and is running on KitKat 4.4.4, so it is some variant of the Android TV boxes. If there are other specs or info that are needed to help in possibly fixing my issues please let me know.
Issue 1: although not major, there is no option to have OK Google from any screen. Having this option for a car system is obviously something helpful. In the settings of the Google App trying to access the menu for OK Google detection doesn't work, so I can't even get to the screen where that option lives. I have the most up to date version of Google App and Google Play Services. I have Google searched on ways to fix this but nothing has brought that ability up. I know Android version 4.4.4 was capable of this. There was another app that utilized Googles voice engine and allowed this function but Google made him stop using their servers and killed that as an option.
Issue 2: this is the biggest bother to me and I could not find anything even related to what's happening in my searches. The system comes loaded with some apps and using Launcher3 for its front end, it has big buttons but offers almost no ability to customize it. The bottom row has apps that you cannot switch out to anything else, and 3 of them I will never be using. The system works but is not as nice as it could look or function. The obvious answer is to use a different launcher which is where the problem arises. I have tried to use Nova and Apex so far with the same very frustrating outcome. After the install everything is great, I can set the screen up to look amazing and add icons and functionality that really make it a great experience. So everything is working lovely then I shut my truck off and go do whatever. The next time I come back I start the truck up everything loads fine, the new launcher and everything I did to it is working just as expected until about 5 minutes in the screen goes black for a second and then the system goes through a factory reset. Really? Are you kidding me? The first couple times I thought maybe I hit something because I hadn't fully put my truck back together but after playing with it more and having the system factory reset 5 other times I have concluded it is related to changing the launcher. I tried Nova first, then I tried Apex with the same outcome and same sequence of events. Obviously it's annoying everytime testing this because updating and reentering my info everytime just to try the launcher again is time consuming. The last test the only thing I did was a different launcher so that has to be it, but why and how can I fix it?
If anyone has any clue how using a different launcher would cause a factory reset to happen please help me out. Or if there is anything I can do to this system to prevent that. My last resort thought would be to root it but I read someone else who has this system that rooting it caused screen layout issues and made things go 90 degrees off? The loaded apps in the system have touch screen calibration and screen resizing which might be necessary for this to function with the monitor.
Thanks for any help.