Samsung is actively investigating the cause of Galaxy Fold incident, and said it will soon bring this smartphone back to the market.In an interview with the Korea Herald, Koh Dong-Jin, head of Samsung's mobile division, said he was considering "errors caused by substances" used on the Galaxy Fold and will draw conclusions "in a few more days ".*
The company will take measures to "strengthen the durability of contact areas on the hinge, reduce the small gap between the protective layer and the main screen border to prevent dirt or foreign substances from entering the device"Answering questions about the possibility of Galaxy Fold sold in the US in May, Koh declined to comment.
Galaxy Fold launched with Galaxy S10 on February 20, then handed to journalists and technology experts before the opening date expected on April 26. However, two days later, CNBC products experienced a broken screen. Experts from Bloomberg, Verge and the Wall Street Journal removed the special film to protect the screen and caused a malfunction.The Korean company immediately requested the recall of all the test goods and announced the delay in selling products.*Samsung said that the Galaxy Fold, especially the screen protector, needs to be re-researched before going to market.
The company will take measures to "strengthen the durability of contact areas on the hinge, reduce the small gap between the protective layer and the main screen border to prevent dirt or foreign substances from entering the device"Answering questions about the possibility of Galaxy Fold sold in the US in May, Koh declined to comment.
Galaxy Fold launched with Galaxy S10 on February 20, then handed to journalists and technology experts before the opening date expected on April 26. However, two days later, CNBC products experienced a broken screen. Experts from Bloomberg, Verge and the Wall Street Journal removed the special film to protect the screen and caused a malfunction.The Korean company immediately requested the recall of all the test goods and announced the delay in selling products.*Samsung said that the Galaxy Fold, especially the screen protector, needs to be re-researched before going to market.
