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[Help Thread][Unihertz Atom] Ask Any Question, Noob Friendly (2018)

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By sd_shadow, Recognized Contributor on 16th June 2018, 03:35 PM
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9th August 2019, 01:57 PM |#101  
update email
Quote:

Update to Android 9.0 is now available!

Posted by Unihertz
Aug 8, 2019

View on Kickstarter
Dear All,

We are glad to announce the important new update for Atom is now available!

Now you can update your Atom from Android 8.1 to Android 9.0!

Due to the difference between Android O and Android P, the new update is little big, so please make sure your Atom has enough battery and has stable network connection before your updating.

Also to avoid any data lost during the update, please backup your important data before updating!

To reduce the loading of the OTA server, we will release the update in batches. So if your device could not detect the update, don’t worry, please just wait for several days and try again. Sorry for the inconvenience and thanks for your understanding.

If there is any problem during the update, you can try to redo the update again or contact us via [email protected], we are always happy to offer help.


You can upgrade your Atom by “Settings->About phone->Wireless Update”

Please find the detail update information below:

Version: Unihertz_Atom_20190808

1. Upgrade to Android 9.0

2. Update latest Google security patches

3. Optimize the audio effect.


As you may know, our new campaign- Titan is still alive now, you can back us and get the great discount if you like it.

https://www.kickstarter.com/projects...rty-smartphone

And there is also good news for those who are waiting for next “small things”, the new product is in designing now, please just be little more patience!

Stay tuned!

 
 
11th August 2019, 12:59 AM |#102  
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Is root preserved after the update?
11th August 2019, 01:06 AM |#103  
Quote:
Originally Posted by flyingfishfinger

Is root preserved after the update?

I wouldn't think so.

Sent from my Pixel XL using Tapatalk
12th August 2019, 10:14 AM |#104  
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Just got pie update now.
12th August 2019, 08:07 PM |#105  
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Well, looks like having TWRP+root breaks the update...

Just tried, now I'm looking at a brick. It got as far as uncompressing the update files, then the device shut off and didn't come back up. Recovery mode (Volume up +power) doesn't do anything anymore either, unless there's a different key combination for this device.

Is there any other way to get an ADB shell / power this thing up?

Current symptoms: Charge light comes on if I plug it in; Volume Up + Power does nothing, except that after about the 30 seconds the light briefly turns off and back on. Otherwise I haven't been able to provoke any kind of change.

SOLVED: I discovered that a Mediatek VCOM port is briefly shown in Device Manager when I plug the device in to my PC, so I followed Unihertz's flashing procedure using the SP-Multiflash tool. Luckily that worked

Cheers,
R
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13th August 2019, 08:25 PM |#106  
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Hey,
So I wanted to flash TWRP in sp flash tool but I accidently tick the "format whole flash except bootloader" in format tab and now my phone is dead. By dead, I mean :

- No charging animation, not able to charge
- Not able to power on
- Deleted recovery and fastboot mode, not able to enter.

Also, my phone is recognized by pc and I can successfully flash roms but my phone is still dead?

But I notice a thing : When I flash a rom (stock rom) and it succeed, my screen illuminate and i have vibration when holding to power button but 2sec later, black screen appear again.

Any help will be appreciated
16th August 2019, 04:15 AM |#107  
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Contact Unihertz for service.
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